| Head Office: |
Rapid Racking
Kemble Enterprise Park
Kemble
Cirencester
Gloucestershire
GL7 6BQ
Telephone: 01285 68 68 68
Lines Open 8.30am to 6pm Monday to Friday
Fax: 01285 68 69 68
E-mail: customerservice@rapidracking.com |
Our Promise
Quality Products - 12 month Guarantee
Everything you buy from us is guaranteed for a minimum of 1 year. If, during this time a fault develops then we will either replace it free of charge or repair it. We are proud to be an ISO 9001:2000 accredited company we listen to our customers and are pleased to introduce, amend and develop new products and services accordingly based on our customers feedback.
No Quibble Guarantee - 30 Day Satisfaction
We need you to be completely satisfied with everything you buy from us. If, for any reason, you are not delighted - simply telephone us within 30 days of delivery and we will collect your order and either replace it or offer a refund. This does not affect your statutory rights.
Great Service - Delivered in 5 working days All products are stocked in our 100,000sq.ft. warehouse are delivered to you in just 5 working days. No matter how large or small, if your order is in stock we guarantee delivery. However, some products require special handling and are delivered direct to you from the factory. These items may take a little longer and we will advise if this is the case when you place your order. In certain circumstances large, heavy or awkward shaped orders may require customer assistance when delivered. You will be informed of this at the time of ordering. |