We send all our items out through Interlink express and Royal Mail.

 Every item we ship has a tracking code and is completely traceable.

For Supplements:-

We aim to dispatch all of the supplements with next day delivery if with interlink and First Class post with Royal Mail. We aim to dispatch your item as soon as we check the orders. All weekend orders are packaged and sent Monday. Returnes please be aware if the item is returned to us you may be charged a re-delivery fee of £5.50 alternatively if you want to cancel the order at this point you may be asked to pay the shipping cost incurred.

For Fitness Equipment:-

We have to get this from our warehouse or direct from the supplier depending on the size of the items. We will then ship them to you. This process usually takes about 3-4 working days, but please be aware that this can take a little longer, but our promise to you is that we will keep you fully informed about your purchase, as all of our customers are very highly valued.

For other equipment, e.g. boxing equipment.

This will be dispatched promptly if the item is small, i.e. Gloves, Headgear, steppers, and smaller pieces of equipment. However if the equipment is large such as punchbags, this may take an extra day or so, but once again, this is rare and we will keep you fully informed, and usually will go out as soon as we check our sales.

Please refer to our feedback to see how much people appreciate our service!! In the unlikely event there are delivery troubles, please don't hesitate to contact us as we will chase these up straight away for you.

Our Accepted Payment Methods and Payment regulations

We accept the following payment methods:

Paypal, our preferred method, please send all PayPal payments to mark@peak-health.co.uk , not our questions email address. This immediate style of payment, results in your order getting out to you faster!!

Personal Cheque/Postal Order. We have no quibbles accepting this form of payment, however please allow clearing times before your package is sent.

Credit Card. Don't have PayPal? We encourage you to sign up to it, but if you wish to call our store, and pay via your credit card, that is also fine, please call 01482 609850 to pay.

Cash. We don't encourage the use of this method via the post as money does go missing, however we do accept it, but please respect that it is at your own risk and we accept no responsibility for its loss.

You can also visit our store to collect your eBay purchases. This could be useful if you are local to the Hull and East Yorkshire area, as it saves you waiting for your item and saves on postage.

For all International orders, please email us before purchasing any item.

Please be sure that you wish to complete your transaction before you bid as we do file no paying bidder forms with eBay in order to get our fees back, as we have had a few non payers who are costing us time and money. If you can abide by this, it would be most helpful. Thankyou.

Returns.

On very rare occasions we are out of stock of the product you have bought. You can wait for the item or you are entitled to a full refund. We do sincerely apologise for any inconvenience it may cause you.

As a highly reputable company, we pride ourselves in providing you with nothing less that 100% dedication in serving your needs. Any questions, please do not hesitate to contact us via the ask a seller link or email direct to us at:

phd_ltd@hotmail.co.uk