RETURNS FORM This form must be enclosed with all returned goods.
Refunds: Refunds are normally issued within 7 days of receipt but please allow up to 14 days for refunds to go back into your account. Refunds are issued via your original payment method. Items which are non returnable: All dyed shoes: All shoes that you have requested we dye before sending out. All detailed shoes and all custom made shoes. All Hoisery, insolia, garters, gloves or any item which is in direct contact with the skin due to hygeine reasons.
Exchanges: If you wish to exchange an item please use this returns form and pay for the item to come back to us. Your new item will be sent without further postage costs for a maximum of 2 exchanges only. Please see our customer information page regarding refunds on exchanged items. Free exchange postage does not apply to Ireland delivery addresses without a postcode or other areas outside the UK.
Please complete your order details: Please print clearly in block capitals.
THE ITEM/S YOU ARE RETURNING PRODUCT CODE OR NAME_________________________________________
SIZE_______________
COLOUR_______________ PRICE £_______________
EBAY ITEM NUMBER______________________________________
YOUR NAME: _______________________________________
DELIVERY ADDRESS: ________________________________ __________________________________________________ __________________________________________________
TEL:______________________________________________
EMAIL:____________________________________________
What action do you require? REFUND: Tick here if you require a refund. --------------------------------------------------------------------------------
EXCHANGE SECTION: I WOULD NOW LIKE THE FOLLOWING ITEM/S PRODUCT CODE OR NAME_________________________________________
SIZE_______________
COLOUR_______________
PRICE £_______________ If there is a difference in price to pay please enclose a cheque made payable to Perdita’s Wedding Shoes. If the new item is cheaper and we owe you the difference then it shall be refunded via your original payment method within 7 days.
Please print out this form and enclose inside the box and send back in original or new packaging. Please do not send the box back without packaging.
Please return to:
Perdita's Wedding Shoes,
Unit 19B, The Railway Enterprise Centre,
Shelton New Road,
Stoke on Trent
ST4 7SH
United Kingdom