Refunds and Exchanges T&C's
All refunds/exchanges must be arranged by prior agreement.
I must be notified by email within 7 days of item receipt of your intent to return. Items must be returned to me initially at your cost.
Not as described.
Items may be returned for a refund if they are not as described. The item must be returned in the same condition it was received in order to qualify for a full refund. If the item is not as described then I will also refund the cost of return postage.
Faulty.
Items may be returned if they are faulty. The item must be returned in the same condition it was received to determine the fault details. If I agree that it is faulty then I will also refund the cost of return postage.
Any Other Reason.
Items may be returned for any reason for a refund/exchange. If the item is as described or not faulty then the cost of return postage must be met by the buyer.
Items must be returned in the condition they were received.
All returns must be made within 30 days of receipt.
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