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| Q:DO YOU ACCEPT RETURNS? |
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| A:PLEASE RETURN WITH ALL PACKAGING INTACT WITHIN 14 DAYS. PLEASE BE AWARE THAT ONCE YOUR POSTAGE PAYMENT HAS BEEN RECEIVED BY ROYAL MAIL, IT IS USED & THUS NON RETURNABLE |
| Q:Do you combine shipping? |
|
| A:UK P&P Capped at £3. International Postage is kept as low as possible and varies with each country. Please request cost of P&P before purchase |
| Q:When can I expect my order to arrive? |
|
| A:Your item will be posted Mon, Wed & Friday Mornings depending when payment is received I avoid items being in the Postal system over the weekend |
| Q:How much is the Shipping and Handling Charge? |
|
| A:Royal Mail's cost of 1ST CLASS POSTAGE plus a small charge made for handling gift wrapping with good quality tissue and processing. Please note in some cases the small profit I receive may be reflected in the handling charge as opposed to the item cost. This is because Ebay do not take a % of this handling charge and that saving is passed to you |
| Q:Do you ship internationally? |
|
| A:International Postage is kept as low as possible and varies greatly from country to country. Over estimated payments are always refunded through Paypal |
| Q:ITEM NOR RECEIVED? |
|
| A:PLEASE WAIT 15 WORKING DAYS FOR INLAND 30 DAYS FOR INTERNATIONAL CHANGES TO EBAY: EBAY ARE NOW COMPILING LISTS OF CLAIMANTS IN ORDER TO HIGHLIGHT MULTIPLE CLAIMS FROM THE SAME ADDRESS/BUYER. IF YOU HAVE CLAIMED MORE THAN TWICE YOU MAY BE CONTACTED BY EBAY & ROYAL MAIL TO INVESTIGATE A PROBLEM WITH NON RECEIPT OF MAIL TO YOUR ADDRESS/PERSON |
| Q:Compaints |
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| A:If you feel you have reason to complain please try to approach me civilly and I will definitely rectify the situation my customers are important to me, this means you! |
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