DISCOUNTS, PAYMENTS & PAYMENT METHODS
DISCOUNTS OF 60% ARE AVAILIBLE ON P&P ON MULTIPLE PURCHASES (ITEMS BOUGHT AT THE SAME TIME AND PAID FOR IN 1 PAYMENT) THE DISCOUNT WILL BE GIVEN AUTOMATICALY IN THE CHECKOUT. SIMPLY CLICK BUY IT NOW ON THE REQUIRED ITEMS AND WHEN YOU HAVE FINISHED JUST GO TO PAY FOR ANY OF THE ITEMS AND YOU WILL BE DIRECTED TO OUR ANDALE CHECKOUT WHERE ALL THE ITEMS WILL BE TOGETHER AND P&P DISCOUNT CALCULATED. THE 60% IS ONLY GIVEN ON EXTRA ITEMS AND YOU WILL PAY FULL P&P ON THE HIGHER PRICED P&P. SOME ITEMS SUCH AS ENGINES CAN NOT BE COMBINED BECAUSE WEIGHT LIMITS APLY.
PAYMENT MUST BE MADE WITHIN 3 DAYS OF PURCHASE, IF YOU DO NOT HAVE THE FUNDS PLEASE DO NOT BUY. PAYMENT CAN BE PAYPAL, POSTAL ORDERS OR CREDIT/DEBIT CARD OVER THE PHONE MONDAY TO FRIDAY 9.AM TO 5.PM.
WE DO NOT ACCEPT CHEQUES, WE DO NOT ACCEPT ANY EXCUSES FOR NON PAYMENT, OUR TERMS ARE CLEAR, IF YOU DO NOT LIKE THEM PLEASE DO NOT BUY. ALL NON PAYERS ARE REPORTED TO EBAY AFTER 7 DAYS. THIS WILL END UP WITH A STRIKE FOR EACH NON PAYED ITEM. 3 STRIKES AND EBAY BAN YOU FOR LIFE. ALSO WE BLOCK NON PAYERS FROM PURCHASING FROM US IN THE FUTURE.
RETURNS, EXCHANGE, REFUNDS & WARRANTY
ANY ITEMS IN NEED OF RETURN MUST BE NOTIFIED VIA EBAY MESSAGES FOR RETURN ADDRESS. YOU ARE RESPONSIBLE FOR THE RETURNS ITEMS POSTAGE AND PROOF OF POSTAGE. ITEMS WILL BE INSPECTED PRIOR TO REFUND AND PLEASE ALLOW 7 DAYS FOR THIS PROCESS. IF THE ITEM IS BEING RETURNED FOR REFUND DUE TO PURCHASE ERROR THE REFUND WILL BE LESS POSTAGE COSTS AND LESS 25% RESTOCKING FEE. MOST ITEMS CARRY A 28 DAY MANUFACTORS GUARANTEE. WARRANTY CLAIMS WILL NOT BE ACCEPTED IF THERE IS SIGNS OF DAMAGE OR POOR FITMENT. WE WILL ONLY REFUND/EXCHANGE ONCE THE ITEM HAS BEEN RETURNED AND INSPECTED. ITEMS THAT HAVE BEEN DAMAGED IN THE POST OR DELAYED DELIVERY FOR LONG PERIODS MUST HAVE ALL PACKAGING SAVED TO MAKE A CLAIM, IF THIS IS NOT DONE WE CAN NOT MAKE A CLAIM. IF WE ARE REFUNDING FOR A FAULTY ITEM RETURNED WE WILL ONLY PAY P&P TO THE AMMOUNT ORIGINALY CHARGED IN THE SALE.
POSTAGE CHARGES & DISCOUNTS
POSTAGE DISCOUNTS OF UP 60% WILL BE GIVEN ON MULTIPLE PURCHASES (SENT IN SAME PARCEL). OUR POSTAL PRICES INCLUDE COSTS FOR MATERIALS, LABOUR & VAT. NO POSTAGE DISCOUNTS CAN BE GIVEN ON ORDERS SENT SEPERATLY.
POSTAL ADDRESS AND SIGNED FOR
MOST ITEMS ARE DISPATCHED VIA ROYAL MAIL, THE ITEM WILL REQUIRE A SIGNATURE. THE ADDRESS THE ITEM WILL BE SENT TO IS THE ONE IN WITH THE PAYMENT. IF THE ADDRESS IS WRONG OR THE ITEM IS NOT COLLECTED FROM THE ROYAL MAIL WITHIN 7 DAYS THE ITEM WILL BE RETURNED TO US. IF REDELIVERY IS REQUIRED THE BUYER WILL HAVE TO PAY POSTAGE COSTS OR A REFUND OF THE ITEM PRICE CAN BE GIVEN. THE ROYAL MAIL WILL LEAVE A CARD FOR REDELIVERY OR COLLECTION. WE ARE NOT RESPONSIBLE FOR DELIVERY TIMES AND PROOF OF POSTAGE IS ALWAYS OBTAINED.
POSTAL STRIKE PROBLEMS & DELAYED POST
DUE TO RECENT STRIKE ACTION MAJOR DELAYS ARE CAUSING LATE DELIVERY AND MAY INCLUDE LOSS OFF ITEMS. I WILL NOT REFUND OR REPOST ITEMS UNTIL A CLAIM HAS BEEN FILED DUE TO LACK OF ASSISTANCE FROM CUSTOMERS ONCE THEY HAVE GOT THIER GOODS OR A REFUND THEY ARE THEN NOT WILLING TO ASSIST CLAIMS. I CAN RESEND ORDERS IF THE CUSTOMERS PAY AGAIN AND AID A CLAIM OR REFUND ONCE A CLAIM IS APPROVED BY THE ROYAL MAIL. THIS IS THE RECOMMENDED PROCEDURE BY THE ROYAL MAIL.
FEEDBACK
FEEDBACK WILL ONLY BE LEFT ONCE RECEIVED. FEEDBACK IS TO BE USED ONCE YOUR SATISFIED AND IS NOT THE PLACE TO WRITE PROBLEMS WITHOUT CONTACT. IM NOT MYSTIC MEG AND DO NOT NO THERE HAS BEEN A PROBLEM UNLESS TOLD OTHERWISE. PLEASE NOTE IF YOU CHOOSE TO PUT NEGATIVE OR NEUTREL COMMENTS WITHOUT CONTACT AND HAVE NOT GIVEN ME ENOUGH TIME TO RESOLVE ANY ISSUES YOU WILL BE BLOCKED FROM FUTURE PURCHASES AND REPORTED TO EBAY IF NO PRIOR CONTACT HAS BEEN MADE.