We cannot be held responsible for items damaged or lost in the postal system but always obtain proof of posting and will assist in any claims where possible

If you require and special delivery requests such as insured or recorded or special delivery please request this at time of purchase as this needs to be charged as an extra

We do not accept returns simply because you have changed your mind this does not affect your statutory rights and any breakages or faults should be reported via email upon receipt of goods and prior to leaving negative feedback to give us an opportunity to adddress your concerns

We pride ourselves on customer satisfaction and have been in the retail business for over 20yrs please contact us with any requests you may have.