POSTAGE:Please note that all quoted postage is to UK mainland only and excludes the Highlands and Islands.It specifically excludes AB31 to 38 and 40 to 56,FK19 to 21,all IV,PA21 to 40 and PH8, PH9,PH15 to 40,and 49 to 51.It also excludes any Island.Fee free to purchase from these areas and you will be contacted by email if an additional charge is required .If we dont get the additional postage requested within 2 days the item will be refunded.Please make sure a contact number is available in case the courier needs to contact you.If the courier is unable to deliver the items and they are returned all out of pocket expenses will be deducted from the refund.
ACCEPTING DELIVERY:If you are asked to sign for on when goods are dispatched by courier, please make sure they are in good condition and if its damaged please return it with the courier.Goods will be checked before being dispatched so if they are damaged it must occur during transport.If you or your representative sign 'Recieved in Good Condition' we will not be able to claim on the insurance.This means we will not be able to give a refund.
STOCK LEVELS:Please bare in mind that we are a working garden centre and the items listed on ebay are also on the shelf for customers to purchase.It is possible for us to have just one packet left of an item and if a customer of the garden centre buys it then it may take a few days to restock.It is possible in the case of seasonal items or discontinued lines, e.g bulbs, for that last packet to be the very last available with no further stock from the suppliers to buy.If an customer buys that last packet of the shelf before we've had chance to end the item then the item will be refunded and hopefully no upset caused.
Thank you for your understanding |