I take great care packaging every item to ensure safe shipment to you. I charge a postage fee only to cover my costs of materials and labour - please remember that p&p is not just the cost of a stamp. Once your order has been processed and I have received cleared payment, your item will be dispatched as soon as possible. Please allow extra time if you are paying by cheque.

UK POSTAGE for Postal Packaging Supplies only: I post all items 2nd class post, any parcel over 2kg in weight will be sent 1st class or via courier - please note I cannot personally accept responsibility for items once they have been handed over to the Royal Mail - if you wish the item to be tracked this is available at an extra cost although please be aware that Recorded Delivery is not a trackable service it is simply a proof of delivery for the seller. If you require any other methods of postage or require additional insurance please email me through the 'contact seller' form with your requirements and I shall let you know the additional postage costs.  If you would like 1st class postage please ask me to amend your invoice - do not pay for 2nd class and then email me asking to send 1st class.

UK POSTAGE for Yankee Candle Products only:  All Yankee Candle products are priced with their own p&p rates, both for individual items and additional items - they are sent 1st class.  I cannot always combine them with postal packaging supplies, for example a candle would be sent separate from tissue paper etc - if in doubt please ask whether a combined postage is possible but please note the p&p would be based on the postal packaging p&p in the first instance, for example if a candle is purchased with 1000 document wallets the p&p would be based on the document wallets plus the candles additional p&p.

IMPORTANT:  IF YOU ARE UNSURE ABOUT COMBINED POSTAGE PLEASE EMAIL ME VIA THE 'CONTACT SELLER' FORM

COMBINED POSTAGE: Whenever possible I am happy to combine purchases to help save on the p&p although some times the saving is not a lot when the parcel moves from Royal Mail Large Letter rate to Packet rate.  Items must be paid for in ONE payment - please do not pay for items individually and then ask me to combine them and send a refund, in these cases I will refund all your payments and re-send a combined invoice.

Certain UK post codes incur surcharges - click here for further information and a list of the affected post codes.

OVERSEAS POSTAGE: All parcels under 2kg will be quoted for 1st class airmail unless you specifically require surface mail - but please note that the delivery time for surface mail is obviously longer than airmail so please bear this in mind if you do require your items urgently. All parcels over 2kg will be sent in split parcels due to weight constraints and also the postage costs. If you do require any form of insurance/guarantee please email me and I will happily send you a quote for services available.

IMPORTANT NOTE: I aim to despatch your items within 24 hours of cleared payment however I am completely dependent upon the third party ie., Royal Mail or courier for actual delivery. Royal Mail state 2-3 business days for delivery although this varies. If you consider your order is taking longer than anticipated please email me using the 'Contact Seller' form and I will look into the matter. Royal Mail will not class an item as lost until 15 days have passed. My courier is generally next day delivery - this is the next working day from the date of collection from me but if your parcel is sent on Friday delivery will not be until the following Monday unless extra is paid for Saturday delivery. All courier deliveries will need to be signed for - if no-one is available to sign, a card will be left and you will need to arrange a mutually convenient time for the courier to re-deliver - if they are returned to me the postage will need to be repaid.  If possible please let me have your telephone number so that the courier can call you if they experience any problems whilst trying to deliver.