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| Q:What is your return policy? |
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| A:We will accept a return on any item. However we will not accept returns on items that we believe have been worn unless the item is faulty. |
| Q:Do you combine shipping? |
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| A:Yes always. Postage is only ever charged at cost price. |
| Q:When can I expect my order to arrive? |
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| A:We have a one day processing time on all cloaks however cloaks that are special commissions or special lengths can take a week or so to be made.
All of our products are dispatched at the soonest possible opportunity. |
| Q:How much is the Shipping and Handling Charge? |
|
| A:There is no handling charge attached to our cloaks and postage is always charged at cost price or less. |
| Q:Do you ship internationally? |
|
| A:Yes we ship worldwide. |
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