We offer a no quibble money back guarantee for all of our products. If unhappy please return to us with a covering letter with your name and address. We can change or refund. Please note we only refund the cost of the product, not any charges incurred in postage for the returned item. Items must be returned in resellable condition. If goods arrived damaged we will of course replace straight away and if not possible a full refund will be actioned when the goods arrive back to us.

Personalised items. Please note that as these items are customised to your wishes we cannot offer refunds on these items. If items arrive faulty or damaged we will of course replace straight away.