 |
| Q:Do you combine postage? |
|
| A:Yes, on most items, if in doubt please allow us to combine the invoice. |
| Q:When can I expect my order to arrive? |
|
| A:Most labels are produced during the evening. So they should arrive within a couple of days (UK) only. Overseas buyers unfortunately this can take between 10-21 days. Sent first class with board backing to prevent creasing.
Business cards are normally produced with 3 days so you should receive these within a week - again U.K only. |
| Q:Do you charge any extra for using my own picture/logo |
|
| A:No |
| Q:How much is the Shipping and Handling Charge? |
|
| A:This is always in the listing. |
| Q:How do I leave my information to be put on the labels? |
|
| A:This can be done in the notes section of the paypal payment, or you can use ebays message system, or if sending a cheque please include the details with the payment. |
| Q:Will you do larger amounts of labels? |
|
| A:Yes, whatever quantity you require. |
| Q:Why hasn't my item arrived yet? |
|
| A:9 times out of 10 it will be because we have not been given the information to put on the labels.
WE DO NOT TAKE YOUR PAYPAL ADDRESS AS THE DETAILS YOU WANT ON THE LABELS. |
| Q:Dispatch notification |
|
| A:All customers will receive a dispatch notification on the day that your item is posted.
Your email may treat this as spam, but it will appear in your ebay messages. |
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