Makeup-Handbags-n-Purses--- Our most Frequently Asked Questions

Here are some common questions customers have asked us recently. If you do not find your question answered here then please feel free to email us on ebay_thinkandgrowrich@yahoo.com anytime. We will try our best to respond as fast as we can:

Shipping

How fast do you ship the items? We ship within 24 hours in most cases.

Can you giftwrap the items? Yes, we offer a FREE Gift wrap service.

How long will it take for my item to arrive? If you live in the UK the item usually arrives within 1 to 3 days depending on whether you requested 1st or 2nd class postage. If you live outside the UK your item can take upto 7 days to reach you. Occassionally (1 out of 20 cases) this is even longer because of delays at your country's Customs & Excise department. 

How can I track my item? We have a tracking number for every item we ship out. Please email us if you want your tracking number.

I have a tracking number. How can I check where my package is? Goto www.royalmail.com Look for the section marked "Track and Trace". Enter your 13 digit tracking number in the box provided and click Enter. Royalmail will then give you an instant update on the progress of yourt item.

Can you ship without Recorded Delivery? No, we ship every item using Recorded-delivery or Signed-for delivery. This is for your comfort and ensures a simple delivery.

Is it necessary to take out shipping insurance? We recommend you take the option for postage insurance so you are protected if the item is lost in the post or there are exceptional delays.

Discounts

Do you offer combined shipping/P&P discounts? Yes, we offer combined shipping discounts. If you buy 2 or more items at the same time / or one after the other within the same day, you will automatically receive a shipping discount.

When will I receive my P&P Discount? We will refund your P&P discount within 24 hours or right after we post the item out to you.

Quality

Are all your products genuine? YES. We guarantee all our products are genuine.

What if I receive an item that is damaged? We will exchange or refund your item upon receiving the item back. Please return the item within 7 days of receipt.

Refund Policy

What is your refund policy? For details on our refund policy please refer to the following eBay page by clicking here. http://stores.ebay.co.uk/Makeup-Handbags-n-Purses/Best-CustomerSatisfaction-Guarantee.html    

Contact Information

How can I contact you? For contact information please visit our contact info page by clicking here http://stores.ebay.co.uk/Makeup-Handbags-n-Purses/FAQ-Dior-Products-and-Our-Service.html 

If you're ready to buy then click on the link below

      Buy Christian Dior

We are proud to be one of eBays No.1. Stores for Christian Dior Makeup