
ü We always deliver fast and aim to post within 1 working day of clearance of payment *
ü A personalised email will be sent after your order is complete and dispatched **
ü All orders will be delivered via Royal Mail “Smart Stamp” Standard Parcels (3-8 working days) or Royal Mail First Class (1 working day) for an additional £1.50 fee per item
ü Orders over £50 will be delivered Royal Mail First Class Recorded Delivery at no extra charge
ü For orders placed under £50 a Certificate of Postage is printed, stamped, and retained
ü We do not offer a tracking service at this time
ü We use high impact 100% recycled packaging, with our own unique customised pre paid stamps and return address labels
ü The highest quality acid free tissue paper will be included with your order where applicable at no extra charge
ü In the unlikely event your order is lost in post we will offer a replacement or full reimbursement (we reserve the right to choose which) on completion of our “Lost in Post” claims form. This requires a signature from the buyer and will then be sent to Royal Mail who will investigate the claim on our behalf ***
* This could take 10-13 days if paying via cheque or postal order
** View junk email and add me to safe list if not received within 3 working days
*** This can only be completed 15 days after dispatch date
