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| Q:Where is my order? |
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| A:Your order is processed and despatched within 24 hours of payment. UK delivery is by royal mail 2nd class post and takes between 1 – 7 working days as stated in the listing). Overseas delivery is sent by priority airmail and takes between 3 – 14 days depending on your destination. |
| Q:What is your returns policy? |
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| A:You must return your item within 14 working days in the exact condition that you received it. |
| Q:Do you combine shipping? |
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| A:Yes, we offer a 50p discount for every order after the first. |
| Q:Do you ship internationally? |
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| A:We ship worldwide. If your country is not in the dropdown bar in the postage & packaging section on the listing then unfortunately we cannot ship that item to your country. |
| Q:What methods of payment do you accept? |
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| A:We accept PayPal, Cheque, Postal Order or Cash (recorded delivery recommended for cash payments). Cheques made payable to 'Merlins eBay Bookshop' |
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