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| Q:What is your return policy? |
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| A:Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost. |
| Q:Do you combine shipping? |
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| A:You can save money on postal costs if you buy multiple items from our eBay items at one time.
• If you buy 3 or more items on our ebay shop, the postage fee will be the single standard shipping fee will be applies. |
| Q:When can I expect my order to arrive? |
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| A:We ship worldwide via royal mail,dpd,interlink International Priority Delivery. we ship most of the items by interlink,royal mail 1st class. most of the uk mainland items can expect by next day delivery, and all other items will shipped by royal mail 1st class(3-7 days). |
| Q:How much is the Shipping and Handling Charge? |
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| A:further international shipping and handling charges ,please contact us on 01415523113 |
| Q:Do you ship internationally? |
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| A:Yes - we ship internationally. All orders are shipped within 1 working day.
Approximate Delivery Times:
UK & Ireland - 2-3 days (Courier - Track & Trace)
Europe - 3-5 days (dpd)
U.S. - 5-7 days (royal mail)
Canada/Rest of the World - 7-10 days (royal mail) |
| Q:What happens if I am not in when a delivery attempt is made? |
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| A:If your order has been shipped via interlink UK, they should leave a calling card on their first delivery attempt. then reattempt delivery the following day. If no one is still available, will return your parcel to your local depot and await you arranging a convenient day for delivery (excluding weekends).they hold your parcel for a max of 5 days. |
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