Please note that if your PayPal account fails to provide us with a confirmed address or if it is an unverified account, we may not accept your payment if our risk assessment system deems it unsafe to do so.
- Online Banking Transfer to our UK account. Payment must be made from an account with your name. Dispatch within 24 hours of receiving your payment. Please contact us for further details on 01704 500505.. Please note that these may incur additional charges which must be paid by the buyer in advance.
- UK Personal Cheque: If sending a cheque or postal order, please be sure to write your item number and address on the reverse. Please ensure we receive payments within 5 days once checkout is complete. However it takes 7 working days to clear a cheque. Item cannot be dispatched before the cheque has cleared. We also accept postal orders or cheque's, these can be sent to:
The Sad Light Hire Company Ltd
16 Stanley Street
Southport
Merseyside
PR9 0BY
Cheque's are payable to ‘The Sad Light Hire Company Ltd’
EU Customers: Payment methods accepted:
IF YOU WANT COMBINED SHIPPING,DO NOT PAY FOR ANY ITEMS UNTIL ALL YOUR AUCTIONS HAVE FINISHED
- We take most credit/debit card including Electron/American Express. Just email sadbox@aol.com and I will forward further details alternatively call +44 1704 500505. Our telephone payment system is secure and can be transacted immediately.
- eBay PayPal* with Visa/MasterCard/Switch/Solo/AE: We are PayPal verified premiere business account holder. No surcharge. Dispatch within 24 hours. No shipment to unconfirmed address if buyer has zero ratings. You must have a verified PayPal account. Your delivery address must be confirmed.
- Online Banking Transfer to our UK account (Please contact us for further details on +44 1704 500505) Payment must be made from an account with your name. Please note that these may incur additional charges which must be paid by the buyer in advance. Dispatch within 24 hours of receiving your payment.
- The Sad Light Hire Company reserves the right to withhold any order from dispatch in order to process further security checks. This can delay an order for up to 3 working days.
Worldwide Customers - NON EU REGIONS*
IF YOU WANT COMBINED SHIPPING,DO NOT PAY FOR ANY ITEMS UNTIL ALL YOUR AUCTIONS HAVE FINISHED
- We take any credit including Electron/American Express. Just email sadbox@aol.com and I will forward further details alternatively call +44 1704 500505. Telephone credit card transactions are secure. Goods will be sent out on the next working day.
- eBay PayPal* with Visa/MasterCard/Switch/Solo/AE: We are PayPal verified premiere business account holder. No surcharge. Dispatch within 24 hours. No shipment to unconfirmed address if buyer has zero ratings. You must have a verified PayPal account. Your delivery address must be confirmed.
- Online Banking Transfer to our UK account ((Please contact us for further details on +44 1704 500505) Payment must be made from an account with your name. Please note that these may incur additional charges which must be paid by the buyer in advance. Dispatch within 24 hours of receiving your payment.
- The Sad Light Hire Company reserves the right to withhold any order from dispatch in order to process further security checks. This can delay an order for up to 3 working days.
Unlike many sellers who wait for your payment to arrive before arranging for stock from their distributor, we have our own warehouse with available stock ready to be dispatched. This means that we could dispatch your item within 24 working hours of receiving your payment.
All products purchased at The Sad Light Hire Company are delivered within the UK via Parcelforce. Orders are dispatched the same day if ordered before 2.30pm and delivery time is 24-48 hours (Does not include weekends or bank holidays). If ordered on Friday will be delivered the following Monday.
**Please note** Items will require a signature upon arrival. If you are unavailable to sign for your order when delivered the package can be left in a safe place if prior notice is given.
Please note that deliveries to Scottish Highlands, The Isle of Man, The Channel Islands, Other UK offshore Islands, Northern Ireland may be sent via Royal Mail and may take longer. Delivery times cannot be guaranteed.
Types of Postal Service used: |
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- Parcelforce - UK
- Initial City Link - UK
- Royal Mail International Signed-for – EU and Worldwide
The following is a guideline of typical delivery times (Unaffected by choice of Postal Service used):
- UK: Next Working Day to 48 hours (**Please note** the couriers do NOT collect on Saturday, Sunday or Bank Holidays.
- Rest of the UK : (Scottish Highlands: 2-4 working days not guaranteed)
- Ireland (Rebublic): Delivery Aim 3-7 Days
- Europe: Delivery Aim 3-7 Days
- Worldwide (NON EU) : Delivery Aim 7 Days
**Please note** we do not charge extra for mainland Northern Ireland Scottish addresses or offshore islands of the UK although delivery times are normally longer.
Shipping insurance is included in the price of shipping.
**Please note** that no liability can be accepted by the Sad Light Hire Company Limited for late delivery of items and we can only generally deliver to the cardholders principal or work/business address.
Payment fraud
Credit card and other payment fraud is a serious crime! We will forward any evidence we have on fraudulent payments to relevant law enforcement organisations. Please be warned that our staff is well trained to identify fraudulent payments.
Unsolicited Emails from other sellers
All The Sad Light Hire Company emails from our company are sent from the same address: sadbox@aol.com. If you wish to write to us, you should use this same email address. If you have received emails from other addresses claiming to be The Sad Light Hire Company, you may be a victim of identity fraud. Please email us at sadbox@aol.com to report any such emails without delay. |
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You are strongly advised NOT to respond to any emails sent to you from other sellers trying to offer you lower prices. Instead, please report such cases to ourselves or eBay immediately.
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