Why should you buy from Laser Know How?
Our experience, support and back-up make us the right choice!
Eighteen years of professional experience
With so many fly-by-night companies around today, you can rest assured that LKH are here to stay. We have 18 years experience of designing, manufacturing and selling system solutions. If you want to speak to the experts - speak to us!
Professionally qualified to serve you
Our staff are fully qualified in the field, giving you peace of mind, knowing that you are dealing with a competent, professionally trained company.
We are corporate members of the International Laser Designers Association (ILDA), and our key staff are registered with the British Design Council as Chartered Engineers and professionally registered with International Engineering and Technology association (IET, formally the IEE).
Full customer support and back-up
We firmly believe in customer satisfaction. Our relationship with you starts when you buy, but it does not end there. We offer free lifetime support for any units or systems that we sell, and are happy to help you out with any aspect of installation and operation of your system.
We are experts in our field, and will be able to answer any questions quickly, clearly and in a professional manner.
Individually tested systems
Every unit we sell is tested before it leaves our company, to an exacting set of standards which ensures that you get a product that operates and performs to meet expectations. We have 10 years experience in supporting the UK Ministry Of Defence and the global defence industry in the design, specification, test and qualification of complex safety critical systems, working in the most demanding of environments. This knowledge and experience is being applied to our methods and processes used to test and qualify every single laser that leaves our premises.
We only ship from the UK
Unlike many laser suppliers, we do not simply order units from a foreign supplier and have them shipped to you. With other sellers, if any problems or faults occur, you are left on your own - or with a hefty international shipping fee to return it to the suppler.
We believe we are the only company offering laser light systems on eBay who carry the units in stock in the UK. After your unit is tested, it is delivered to you from our Manchester address. This ensures faster delivery for you, and far less chance of transit damage.
In the unlikely event of a fault, you would only need to return your unit to us in Manchester, not have it sent off to the Far East or Europe. Our UK-based service and support means that repairs, upgrades or trade-ins are quick, easy and cheap.
Safety guarantee
Safety is a very important consideration at LKH. For more information on this, please see our laser safety guarantee.