Need to return - No Problem.   

Simply advise me of the problem and return to me within 7 days and I will refund on return.

NON-RECEIPT of items.

All Items are posted via Royal Mail Recorded Delivery.  If you do not receive your item then please contact me and I will investigate the problem and notify you of the situation.  Due to Royal Mail's Policy on Refunds I cannot make a claim until the item has been missing for 15 working days.  Once these 15 WORKING days have lapsed I will give you a FULL REFUND or replacement item. 

ON BUYING ANY ITEM YOU AGREE TO OUR TERMS OF TRADING.