CONTACTING US
PLEASE CONTACT US THROUGH EBAY MESSAGES TO GUARANTEE A PROMPT REPLY TO ANY QUESTIONS.
PAYMENT
WE ACCEPT PAYMENT VIA PAYPAL, POSTAL ORDER AND PERSONAL CHEQUE.
POSTAGE
WE AIM TO POST PARCELS WITHIN 24 HOURS OF YOUR PURCHASE BEING MADE. WE POST OUT MONDAY - FRIDAY.
MOST OF OUR PARCELS ARE SENT OUT SIGNED FOR ON DELIVERY. PLEASE CONTACT US IF THERE HAS BEEN A DELAY IN RECEIVING YOUR PARCEL AND WE CAN TRACK IT FOR YOU THROUGH THE ROYAL MAIL WEBSITE.
IF YOUR PARCEL IS RETURNED TO US BY THE ROYAL MAIL IT IS YOUR RESPONSIBILITY TO TO CONTACT US TO CLAIM YOUR PARCEL AND THE POSTAGE COSTS MUST BE PAID AGAIN BY THE BUYER IN ORDER FOR US TO SEND OUT THE ITEM AGAIN.
RETURNS
PLEASE CONTACT US AS SOON AS POSSIBLE IF YOU NEED TO RETURN A PARCEL. BUYER RESPONSIBLE FOR ALL POSTAGE COSTS. ITEMS MUST BE RETURNED WITHIN 7 DAYS.