All items are securely packaged, labelled and are dispatched within 5 working days of payment being received. Depending on the size and weight of the item it will be delivered by DHL or Royal Mail. We only use recorded services so all items are fully Trackable. All customers will receive a dispatch notification and the item should be delivered within 5-7 working days unless stated. For details of the services available and costs please see the postage details section below. Standard insurance is included but additional insurance is available at a premium (Please enquire).