RETURNS WILL BE ACCEPTED BASED ON THE FOLLOWING:
1. ITEM RECEIVED DEAD ON ARRIVAL (DOA) OR FAULTY. IN THIS CASE THE BUYER MUST SEND US BACK THE ITEM VIA A TRUSTED METHOD OF POSTAGE. IF THE SCALE IS FOUND TO BE EITHER DOA OR FAULTY WE WILL REFUND THE POSTAGE YOU PAID TO GET THE ITEM BACK TO US AND WE WILL SEND YOU A REPLACEMENT.
2. IF ITEM IS NOT AS DESCRIBED WE WILL ACCEPT RETURNS HOWEVER POSTAGE BACK TO US IS THE BUYERS RESPONSIBILITY. THIS POSTAGE CHARGE WILL ONLY BE REFUNDED AT OUR DISCRETION.
3. IF YOU HAVE CHANGED YOUR MIND AND WANT TO RETURN THE ITEM TO US WE WILL ACCEPT IT WITH THE FOLLOWING CONDITION: ITEM MUST BE UNUSED (WE WILL CHECK THIS), SENT IN ORIGINAL UNDAMAGED PACKAGING, POSTAGE COSTS BACK TO US IS BUYERS RESPONSIBILITY AND WILL NOT BE REFUNDED. THE BUYER WILL ALSO INCUR A 25% RE-STOCKING FEE.
BEFORE YOU SEND BACK AN ITEM, PLEASE CONTACT US FIRST SO WE CAN CORRECTLY GUIDE YOU AND AVOID YOU PAYING UNNECESSARY CHARGES.
) 
