PLANNED ROYAL MAIL STRIKE FOR 6TH & 9TH NOVEMBER HAS BEEN CANCELLED...PLEASE CHECK BACK ON A REGULAR BASIS FOR ANY FURTHER UPDATES.
UPDATE WED 28TH OCTOBER:
THE STRIKE ACTION WHICH WE HOPED WOULD BE AVERTED BY RECENT TALKS HAS BEEN CONFIRMED FROM 29TH OCTOBER. WE WILL HOLD ITEMS AS BEFORE TO PREVENT THEM GETTING LOST IN THE SYSTEM AND RESUME DISPATCH ON MONDAY 2ND NOV. PLEASE SEE MESSEGE BELOW RE: LAST WEEKS STRIKE FOR FURTHER INFO AS IT WILL BE THE SAME.
ROYAL MAIL POSTAL STRIKE THURSDAY 22ND - FRIDAY 23RD OF OCTOBER
OUR PROCEDURE DURING STRIKE ACTION
DURING ANY STRIKE ACTION BY ROYAL MAIL, WE HAVE TAKEN THE DECISION TO HOLD ALL ORDERS BOTH FIRST CLASS AND AIRMAIL SMALL PACKETS FROM THE DAY BEFORE STRIKE UNTIL IT IS OVER
THERE IS NO POINT IN MOVING PACKAGES INTO THE SYSTEM ONLY FOR THEM TO LANGUISH IN SOME DEPOT CRUSHED UNDER THOUSANDS OF OTHER PACKAGES WITH A HIGH PROBABILITY THAT THEY WILL NEVER AGAIN RESURFACE.
ALL PACKAGES WILL BE PACKED IN THE ORDER THAT THEY ARE PAID, IF YOU THINK YOU MAY BID FURTHER, PLEASE HOLD PAYMENT UNTIL YOU HAVE FINISHED BIDDING AS WE CANNOT SORT THROUGH PACKAGES TO RE OPEN AND INCLUDE ADDITIONAL ITEMS, THEY WILL HAVE TO BE DISPATCHED SEPARATELY AND COMBINED RATE WILL BE LOST.
WHERE POSSIBLE, WHEN THERE IS NOT TOO MUCH OF A DIFFERENCE BETWEEN ROYAL MAIL AND UPS RATE, WE WILL TAKE THE HIT AND SEND USING THIS SERVICE, CUSTOMERS WILL BE INFORMED IF THIS IS THE CASE.
THIS WILL NOT AFFECT ANYONE PURCHASING HEAVIER INTERIOR WEIGHT FABRIC (UK MAINLAND ONLY) WITH POSTAGE RATE OVER £5.50 WHICH WILL BE DISPATCHED VIA UPS AS A MATTER OF COURSE.
PLEASE ENQUIRE ABOUT COURIER RATE IF YOU ARE IN A HURRY BUT IT SHOULD BE POINTED OUT THAT IT IS ONLY COST EFFECTIVE FOR HEAVIER PACKAGES OUTSIDE UK
PLEASE ALLOW FOR ADDITIONAL DELIVERY TIME FROM YOUR DISPATCH NOTICES AS YOU CAN BE ASSURED THAT ROYAL MAIL WILL HAVE A BACKLOG TO CLEAR.
EVEN THOUGH THE SITUATION IS BEYOND OUR CONTROL, WE APOLOGIES FOR ANY INCONVENIENCE CAUSED
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