TERMS AND CONDITIONS

I provide accurate descriptions and a first class service. In return, if you win an auction, please pay promptly. (within 14 days)

Non Paying Bidders

In cases where bidders fail to pay for their items,we will initiate eBay's Unpaid Item Process

Customer Service

My customers are very important to me and I want you to be 100% happy with your purchases. I offer a full refund if you are not 100% satisfied. (no questions asked).

I will answer any questions by e-mail within 24 hrs.

Payment Methods

Payment must be made within 14 days, occassionally exceptions are allowed providing an email is received stating reasons.

I accept payment via Paypal, Postal Order,and Cheques.

Please allow 5-7 working days for clearance of cheques.

For Worldwide purchases I only accept payment via Paypal

Delivery

Items will be sent out next day on receipt of payment.Postage is usually by Royal Mail First Class or Standard Parcels.Some items will be sent by Recorded Delivery and bulk orders will be sent by Courier.

Items can be arranged for collection. Please email me first to arrange pick up dates/times.

Need to order lots of items? Please email me with details and a discounted price will be arranged.

 Postage & Packaging

If Worldwide postage is not stated please e-mail me for a price.

Worldwide Postage will be sent via Royal Mail Signed for so all items are trackable.The price for this will be included in the postage that I quote for you via email. 

All items are packed to a high standard and leave here as described

 Return Policy

Items must be returned within 14 days at the customers own cost .

We strongly recommend that you use a recorded delivery service since responsibility for the goods remains with you until we have received them. In the unlikely event that goods purchased from us are faulty, we will offer you the choice of a full refund or a replacement item upon receipt by us of the faulty item in it's original condition and packaging. In these conditions we will refund the cost of the return postage. Before returning anything to us, please e-mail us to advise us of your intention to return the items.

Please return items to

Mrs Julie Wade

56a Windsor Avenue

Newark

Notts

NG24 4JA

Feedback

Please leave feedback as soon as you can and I will do the same for you.This is very important to sellers.

 If there is a problem with the item please do not leave negative feedback before emailing me and I will try to resolve the problem.