Customer Service Policy:

Guarantee - 7 Day Returns Policy If you have a faulty item or would like a refund for any other reason, please contact me within 7 days of receipt to arrange this. Contact me by email at tworowans@msn.com A full refund will be given on the item only, unless there is a fault when postage will also be refunded. There is no administration charge applied to refunds. I regret that I cannot offer refunds for underware (unless faulty) for obvious hygiene reasons. IMPORTANT: To receive a full refund, the item must be returned in its original packaging, and in the same condition in which it was received within 7 days of your order being shipped out. Do not throw the packaging away until you are sure you want to keep the item Please send back all items via Royal Mail Recorded Signed For service as the item(s) will then be insured should they get lost, and you will also have proof of posting.

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