Once payment has cleared, we aim to despatch items within three working days. We send our goods using a UK carrier on a 3 day Monday - Friday service. Please note that some remote areas such as the Scottish Highlands may take up to 5 days. We do offer a next day Monday - Friday service if required - please call us to ask for a quote. Our prices are for delivery to the UK mainland. We are also able to deliver to UK offshore locations - please call us for more information.

Smaller items may be sent by normal UK post - we will let you know in the item description if this is the case.

You are also welcome to collect goods from our warehouse by arrangement.

We aim to have all items in stock. However, should an item be out of stock we will let you know.

Damaged Goods

Damage can sometimes occur when sending large goods. At the time of delivery, we advise you to check your goods for damage before signing for them. If there is any damage, then please notify the delivery driver and make a note of it on the delivery note that you will be required to sign. If your goods are damaged, then please contact us and let us know so that we can arrange a replacement.

We must be notified of damaged, missing, faulty or incorrect goods within 3 days of receipt.

We can accept returns up to 14 days after the date of receipt.

Please note that if you are returning goods for a refund or exchange then the costs of returning the item back to us is your responsibility. We recommend that you send the item using a delivery service that insures you for the value of the goods.

The majority of our items can incur large return carriage charges - we do recommend that you double check the quantities you need before ordering. We always recommend that you keep any spare wall panels, should you ever need to replace them in the future. As with wallpaper, batch colours can sometimes vary and items can be discontinued.

Due the the bulky nature of our goods, returns will be subject to a 10% restocking fee.

Refunds are issued upon receipt of the item - please allow 3 days for us to process.

If the item you received is faulty or is not what you originally ordered, please contact us within 3 days of receipt and we will advise you on how to proceed.