We cannot accept returns on body jewellery due to hygiene reasons,how ever if there is a problem upon receipt,please contact us and i will do my best to rectify the problem as fast as is possible. We send items by 1st class postage unless stated otherwise. When you receive your goods,and if you are happy with your items,your feedback is always appreciated and it also completes the sale. Returns must be made in 7 days of reciept.Many thanxs for your custom.