Thanks to all who email me their experiences with my products, its always appreciated.

Here's a few comments from customers, I've left out the email details to protect their privacy;

Hi Emma,

Thanks for your very efficient service.

Over the past 10 years we have tried every make of flour and about 10 different recipes and the results have always been disappointing both by hand and in the bread machine.

Using your improvers we are at last able to produce bread and rolls which are excellent in taste and texture and rival any bakery.

Thanks again,

 Good morning Emma, many, many, many thanks, my goodies arrived this morning safe and well. I have used a flour improver and a paste that is used in fruit buns etc from a different seller quite by mistake (I didn't know these items were available to buy) I didn't like the paste for the fruit loaf it was very salty. I can't wait to try your products, will let you know how I get on!! Once again thank you

Hi Emma, many thanks again for such super service. I am just about to make another fruit loaf, the one I made yesterday has nearly gone, the powder is definately far better than the paste. You are now in my favourites. Have a good weekend

hi emma thanks  hay when i made the donuts i used an ice cream scoop they were huge and when cool i inserted seedless jam there fab thanks for an easy cooking and baking life i love home baked cake and bread cheers emma,

Hello Emma,
Many thanks for notifying me of the intention of paypal to supply you with an echeque!
I really don't understand how this has taken place, as I paid you with an instant payment direct from my paypal account as normal. I have contacted customer services asking for a reason and I'm waiting to hear from them re; this action.
I shall give you their reason as soon as I get to hear it for myself, this really isn't good enough on their part.
If it wasn't for your kind generosity and trust, I would have to wait quite a while for my purchases. For this I thank you profusely!
I have used up all the samples that I bought last time and I am just so impressed. My sons absolutely love the soft bread and rolls, (hence my 1kg purchase of improver for same) and they are custard slice and boston cream pie fanatics. This will be so labour saving (making custard & cooling, it takes so much time) it will bring a smile to my face! Warm Regards,

Hi, many thanks for very quick delivery, are looking forward to making fruit loaf, ect. I am sure it will be every bit as good as all your other products. It is a pleasure doing business with you. Thanks again

  Hi Emma  
 Tried the bread & dough improver today for the first time and I am amazed at the results I have only been baking my own bread for about twelve months
and tried lots of different bread recipes that I found on the internet I use a bread maker and some recipes don't work in my machine at all but then I found a recipe for french bread from someone in cumbria which was great but a little to salty then I used your improver I adjusted the salt and yeast so I wasn't using as much compared to the original recipe put a couple of teaspoon of improver in the mix and crossed my fingers kept and eye on the machine but I needn't have worried because as  the bread was baking I could smell it was going to be ok when it was bake I let it cool and then cut a slice it looked fantastic it was soft and light on the inside and crusty on the outside and tasted so Moorish, for twelve months I have been trying different weights of flour - yeast and different amounts of water and now with a little help from your recipe that you sent along with the improver and the improver itself added to the mix the result is fantastic for a bread machine I can honestly say you have taken a weight off my shoulders       Best Regards

Hi Emma .Just to let you know my parcel arrived this morning.Thankyou very much I am sure I will be back for more ,especially since its so nice to deal with someone who doesnt use the postage and packing to make themselves an extra few pounds.

Hi cant resist trying it as I have bought a donut machine for the kids (errrr and me !!) i also wanted to buy the Cold Set Custard but postage is gonna be too high for my area - what shame .can you make sure you post mix to my Swiss Address not my pay pal uk address

Hi Emma happy Easter to you all .I am feeling a little better just now so I thought I would have some Hot x Bun Mix & I thought of trying the Dougnut Mix to see if I can get on with them.I hope to have a ride over to you when the weather improves. Hope you are all keeping ok. john

Many thanks for your very speedy service, it is much appreciated, all I have to do is get the wife to make the doughnuts as quick as your service. Once again thank you.

Thank you for your prompt delivery and customer service. I recieved the items today and look forward to using the both the loaf tins and and the improver. Thank You!

Hi Emma, thanks for your message, yesterday try the improver and like very much, i recommend to my friend live in Spain. that its very good product .. thanks a lot, and of course make bussines with you again.
regards

Hi Emma, I baked my first loaf with the bread improver yesterday, using the recipe you sent, but with half white and half wholemeal. This usually produces a rather dense loaf, which I like, but my husband doesn't. However, this time, we got a beautiful, tasty, soft loaf, which has practically disappeared already, as my husband keeps going back for more!
Thankyou so much - at this rate, I'll be ordering some more very soon!

 Hi!The parcel arrived safely on 01/04/2008 and the first juicy fruity loaf has been baked. I can confirm that it is just as delicious as the last batch I bought. Thanks very much for the refund - but it is still absolutely worth it!

Thanks emma,very kind of you to give a refund on the postage.recieved the parcel this morning,going to give it a go in the morning,can't wait.I'm sure it will be 1st class as always....once again emma many thanks

It arrived Tuesday - made a loaf last night - fantastic result - I was totally impressed as was the rest of family - best loaf I've had so far out of my bread machine and I've had it over a year - thanks

many thanks for your excellent products on ebay they always do what you say they do i am well impressed many thanks for such good things kind regards

Since purchasing your Bread Improver I cant believe how good it is. Been
using my machine for many years now but now the loaf if really
excellent. I baked a Rye loaf today -added 2teaspoons- result
fantastic- the lightest rye bread I have ever tasted..  Regards

Hello again Emma. I have tried your suggestions and the loaf was superb!  Increasing the  amount of flour improver didn't increase the odd taste that I  mentioned, in fact it wasn't there at all.  To be fair, I was using  different flour and yeast this time as I had run out of the other.  I  will endeavour to get some more of the previously used flour and yeast  to see if it makes any difference. Thank you very much for your time and trouble.

Hi Emma,Delicious..... I used your bread enhancer exactly as stated in the instructions-just adjusted the water slightly-and am delighted with the results...as is my father (88 years old....and he was a bread delivery boy many years ago and has eaten a few loaves in his time), also gave my neighbour Robert More a slice and he called round to let me know he enjoyed it thoroughly too.

Emma,I checked out all the ingredients on the web and it seems that they are
natural ingredients and aid a healthy diet with quite a few very posative
attributes. If any of your customers are concerned I would suggest a search
for each ingredient on google, which is what I did.Regards
(this included a picture of some delicious looking Chelsea Buns)                                    hi emma,  what do you think to my first attempt?  they are overdone slightly but still taste really gorgeous.many thanks for the recipe.
hi emma .just to let you know tried the fruity bread improver.it is great.100% success at last,i finaly got it right.its that good ,it finished at 2300hrs last night and the loaf is 3/4 gone already,looks like i will have to get another mix on over the weekend now

  Hello emma, received your bread improver it is now in Norway where I am spreading the news (and bread) Regards

Hi Emma, just to let you know the bread improvers arrived safely this morning. Thank you very much for the free sample. Looking forward to trying it tomorrow. Kind wishes,

Ciabatta was very good. I prefer it to the Wrights packet mix I havwe tried in the past - the packet one was very salty. 

Well, at long last, a loaf like what I’ve been trying for months (and dozens of differing recipes) to achieve.

Hi Emma, thank you very much. The improvers are great, the whole family are impressed. Especially my 18 year old daughter who as soon as it comes out of the oven or breadmaker, she's there waiting. My only problem is, they eat it too quickly!!
Kind regards 

We made our fist loaf with your Bread Improver yesterday afternoon.  What a difference!!!!!!   My wife and I have just finished it off this morning.We have only had our bread making machine a week (Panasonic SD – 252) and are just getting used to it, so any easy recipes for bread or your Juicy Fruity Bread Improver would be appreciated.Kind Regards

 Hello Emma, Just to let you know that the flour improver arrived today. Many thanks for your fast and friendly response. I am looking forward to using it and will let you know how I get on. Have left feedback Look forward to future purchases. All the best

Everyone I have spoken to raves over your products and I make a lot of bread.

can i just say these bread improvers are great i have had my machine for 4 years (when they first came out)and only ever used it once now i have used it 3 times in the last week and am even going to buy a new model thank you so much...... oh and something to make you laugh i made the fruit bread and forgot to add the fruit my family had a good laugh but the bread was still great (lol) thanks

thanks Emma The Improver came with the post this mornning, Friday so under 18 hrs. Happy Christmas to you and yours.and all the VERY BEST for the New Year Regards

Thank you for your swift response to my order. We bought a breadmaker for our daughter and she is delighted with it. And were so pleased to find you. I look forward to doing more business with you in the future as we are thinking of buying a machine for ourselves too.
Thank you again 

Hi Emma, Excellent (as usual) custard powder and bread enhancer received this morning ...looking forward to the custard tonight. Thanks for the super Xmas candle ...brilliant ...positive feedback gladly given. Many thanks and all the best for Xmas ... 

Hi Emma,I have ordered more of the "Bread Flour Improver" (the last lot produced perfect results every time) and also the "Custard Powder" (with which I anticipate similar success) As before I look forward to receiving in due course and will gladly exchange feedback on completion. Many thanks and best regards,

Hi Emma, The Bread Improvers arrived yesterday. Was again so pleased with fast service. One lot has been sent to Derbyshire, and two have already been given here in Somerset. Thanks ever so much for including the extra sets of info for each had the sheet to contact you directly. Hope they take advantage. In any case, Thanks again for great fast service.

Hello Maria, I would just like to say how pleased I am with the bread improver I purchased from you recently. Well more than pleased, really over the moon with it. I will certainly be recommending you to my friends. My bread has never stayed so fresh for so long before. And I will definately be buying more from you in the near future. Could you please let me know what else you have for sale to do with baking. Once again many thanks for the "Magic Powder". I really don't know how I've survived so long without it. Yours sincerely A very satisfied customer,

made a loaf tonight,its now 11:30pm and me and the wife are tucking into bread and strawberry jam,best loaf ever,it looked like the one on your advert,i will be buying more of this powder soon,thanks 

Emma, Thank you for your kind and thoughtful email, feedback and felicitations. No wonder you have such a high number of 100 per cent positive feedbacks with such enthusiastic comments from your fellow eBayers. I find it very heartening and inspiring when a person such as yourself acts in such a thoughtful manner. I was slightly worried that after I had payed through PayPal hat eBay was still stating that I needed to pay for one of the items -- perhaps the system took a while to update itself. Anyway Em, I shall certainly be reciprocating and if there is anything else that I could do to help, please let me know. Very best wishes

hi emma had to email you i made a fruit loaf with your powder i added sultanas and cherries it is out of this world a great product youve got me hooked its an a1 product can you send me the recipe for chealsea buns please i will have a go at them thanks a million for such a good product  

Hi Emma,Superb ..........."Bread Flour Improver/Enhancer" arrived this morning..........absolutely excellent......looking forward to next loaf even more than normal........I have gladly given positive feedback......once again many thanks and best regards,

Hi Emma,My first ever loaf of bread, made to your receipe with your improver, it tastes great, crispy outside real bread texture inside,Thank you, kind regards, 

Since purchasing your Bread Improver I cant believe how good it is. Been using my machine for many years now but now the loaf if really excellent. I baked a Rye loaf today -added 2teaspoons- result fantastic- the lightest rye bread I have ever tasted

One of our friends has just tried the soft style improver.  She is very impressed and is talking of ordering some, so you may get another customer in South Anston.  She couldn't believe how it improved the size of her loaves.  Bye for now

Hello Emma, Just to let you know that the flour improver arrived today. Many thanks for your fast and friendly response. I am looking forward to using it and will let you know how I get on. Have left feedback Look forward to future purchases. All the best

Hi Emma,i,m still making bread, when i stick to the recipe it is fine,when i try to make up my own recipe they never come out right, thank you for sending me your list,i will order some juicy fruity for hot crossbuns, and i like the idea of making doughnuts,  thank you 

Well, at long last, a loaf like what I’ve been trying for months (and dozens of differing recipes) to achieve.Enclosed is a photo of my second loaf, not bad huh! Thanks for your lovely eBay feedback – much appreciated – you will note that I have today returned the compliment.Thanks for a great lot and keep up the good work.

Thank you for your swift response to my order. We bought a breadmaker for our daughter and she is delighted with it.I look forward to doing more business with you in the future as we are thinking of buying a machine for ourselves too. Thank you again

Have just used the Soft Bread Improver for the first time. The results are staggering. Wish I had discovered this stuff two and a half years ago, when we first stated making our own bread! Have now ordered the Wholemeal Improver as well. Very many thanks. 

Never make bread without your improver now, have had so many compliments and have also got some new customers for you!Thanks Emma  Couldnt do without you now! 

Hi Emma, Thank you for replying, the doughnuts are great, i had the oil to hot on the first try and i had a black doughnut, i let it cool and tried again and it was fine,  perfect tasting doughnuts, My granddaughter "Emily" is going to love making and eating them. This afternoon i made hot cross buns, it is the first time i,ve used the dough setting on the breadmaker, but i was pleased how they turned out. thanks for your help, kind regards,

hi emma just thought i would let you know i made hot cross buns with the juicy fruit bread improver they were out of this world i used luxery fruit that had pineapple in it as well they were gone in an hour i had half of one so i will get some more soon as i am nearly out of it never had such brilliant products keep it up take care kind regards

Thanks, Emma. Appreciate it. Sounds like we've known each other for years!I confess I'm a bit new to the clever stuff.Kind regards, 

Brilliant. I've really enjoyed using your products - they're the best I've foundyet. Turnaround time and customer support are excellent too. I'm sure I will be
back for more. Cheers,

 You're welcome! We've used it before and found it is better than the Lakeland one we used to use.

   Hi Emma, That Juicy Fruity sample was almost enough for one loaf of the best fruit bread I ever made!!! Need much more!! 

 hi emma. recieved the fruity today.thank you the loaf is perfect and it tastes lovely.i am now soaking some fruit in rum overnight and then tomorrow i will make a fruit loaf,i will let you know what it tastes like,i will try not to get sloshed on it,lets hope it does not evaporate in cooking,i wonder if i replace a little of the water for rum,i wonder what it will taste like got to try it ,again i will let you know

I will wait till I get the new delivery and try some.  I have totally run out !!! It's all so good that my friend and relatives are forever asking me to bake them some.

   Looking forward to using your product,as I remember the fiddle with fat & yeast.I can't believe it's so much easier now? Regards

 Hi Emma, Thanks for usual quick response, and for the sour dour sample. Our Postlady is also now asking how we make bread like that in a machine, so she`s also now gone off with all your details! IBest Regards,

 Hi emma,recieved parcel to-day.can't wait to try them out!many,many thanks for the freebies,I,m sure I,ll be ordering more soon,you're stuff is magic.once again thanks emma regards 

Hi Emma Thanks very much for the flour improver.
Made a big difference. Before the bread wasn't even rising above the pan, but with the improver it rose up to just below the window, so its about 20 % bigger and lighter. 

Hi Emma,thank you for your advise.We actually took our breadmaker back to the shop where purchased today,and changed it.It must have been that the pan was worn,anyhow in the new machine the bread has turned out great,thanks to your product too!Will be back.Thanks again,

Greetings from Prairie Home. I hope you're doing well. Just wanted to let you know I tried the Ciabatta mix yesterday afternoon when it came and was very pleased with it. We had company over for dinner and they carried on about how good the bread was. It's raining here today and I don't have to work, so I guess I'll make some whole wheat bread. Thanks for the great product. 

The soft bread rolls I made from your recipe was great, I have tried several flours and up to  now it works.I shall be placing another order when my stocks get low.Many thanks

Thank you, very good products thank you! looking forward to trying them - got to be better than the bread that is currently coming out of the bread maker!!!Thanks for prompt dispatch of order. Received first class post this am. Will try out with my next batch of rolls.

Hi again Look forward to receiving improver, I have ran out and it is a waste of time trying to make loaves without it. Very kind regards

Thanks, Emma - you're a diamond! I'll be back again soon for sure!! Warm regards, Collette :-)

CAME IN GREAT SHAPE HOPE IT'S AS GOOD AS YOU SAY. THANK YOU FROM USA

Many thanks Emma, ooh how I am looking forward to making those tasty sweeeeeeet donuts.....uuuuummmmm donuts :-)

Hello Emma It all sounds 'good stuff' what you sell- I used to make the soughdough with my own starters up to a couple of years hurt my thumb lost my starters and from then on it's been bread machine. Family miss the taste and texture of the Soughdough
and of cause the fragrance of the bread=so it will be good to make it again. Happy breadmaking and I hope your days run smoothly all good wishes .

Hi Emma sorry for delay - have been away for the bank holiday. The product is great - I have just moved to UK from New Zealand where I can buy flour improver ready mixed with fast action yeast so I was disappointed to find that I couldn't buy it here. Luckily I've found your site and therefore can have yummy soft bread! Look out for further orders. Kind Regards 

 100% As usual, all order sent quickly and securely packed. Almost ready to send for repeat order!

Hi Emma, Received your bread improvers, a very swift response once again, at last can now make bread that my husband will eat. Lok forward to ordering more when have used this supply. Regards What a treasure! 

 Hi I recently purchased a doughnut maker and some doughnut mix,and would like to purchase another lot, as my daughter nicked mine. Many thanks 

I only paid for 2nd class mail because there was no hurry-I received the goods this morning- Many Many Thanks- Fantastic Products & Service

Thank you Emma - I am a new user of EBay (this is my first purchase!) and I am quite impressed. I have used your product before (my daughter bought it for me) and it worths wonderfully - my loaves are always trying to escape out of the top of my bread maker!! 

Email whenever you'd like, it's nice chatting with you. Take care, 

Hi Emma,Thanks very much for your reply.I used most of the test sample you kindly sent to me so I shall be ordering some more from you plus a few other products.Thanks again

Many thanx again Emma Packets arrived Tuesday in central France.
My daughter reports that the scones are excellent! 

Thank you! I love this product. :)UK FARMHOUSE BREAD FLOUR IMPROVER/ENHANCER 4 BREADMAKER

Thank you very much, i'm looking forward to making some hot,fresh,old fashioned,homemade doughnuts lol.

Just a line to say thank you for the prompt delivery of the improver that I purchased from you. Also it was well packed and arrived in good condition.

Much Thanks, I am trying your product in home-made sourdough (ie., crock sponge, etc.). Honolulu, HI

Thanks Emma for your prompt response,pack received today.Have used this before via my daughter(tropical1green),now I need to get my own a/c going

used 2 of your soft bread samples at beginning of year, can't wait to try the Sourdough!

Thanks Emma, Since I`ve been using the improver, I haven`t had one single failure - everey loaf has been perfect1 Speaks for itself, doesn`t it? Best Regards, 

 Hi emma, just to say thank you parcel arrived safely this morning, hopefully this will stop my husband calling my bread house bricks! many thanks again. kind regards 

Just a line to say thank you for the prompt delivery of the flour improver that I purchased from you. Also it was well packed and arrived in good condition.

 Hello, received the improver today well done you and Royal Mail for a super fast delivery!I will leave feedback after I have tested it out on some yummy bread! Thanks a lot

Hi Emma, Thank you very much for your help, I will e-mail them, if I have no joy I will contact you, you have been most helpfull. Kindest regards

emma, how sweet you are, thanks for your once again, prompt attention.
take care

Thanks Emma - great service once again. I wish everyone I dealt with on Ebay was as good.

hi emma thanks for your parcel of improver.it did the job beautifully.i am new to this computer lark and have not fathomed out how to give you positive feedback - i'm working on it. in the mean time point anyone with doubts about buying your improver my way!

Hi Emma, Have just made some scones, they are excellent.Will try your free gifts soon and send you my comments, I am sure they too, will be excellent.Take care

hi there!  Thank you so much for your prompt service.  My order came in the post this morning, will certainly recommend  you to my breadmaking friends

Hi thanks emma,got some of my neighbours hooked on good bread ,once they have used your improver they will be back for more. regards,

Great products from a truly helpful lady. 

The bread comes up great now, it has risen very well. I did as you suggested and used the white setting. I've done 4 loaves this weekend and they are all much much better than doing them on the wholemeal setting. (I was beginning to lose heart on bread making. So thanks again for the advice. 

A pleasure doing business with you again too Emma, many thanks

Emma you are special !!! That is the only way to describe you... Many thanks

Emma, This arrived this morning.It's just perfect.My great niece will love it. Many thanks. 
KAISER CHILDRENS KITCHEN BAKING ACCESSORY GIFT SET XMAS 

Thanks Emma, Package arrived yesterday, & I have made Ciabatta this morning (part my method,part yours) and it is a great success. Now,to start adding Sun dried toms/ olives and the like! Brilliant, yet again- many thanks. Best Regards, 

thanks Emma, I haven`t tried the Ciabatta one yet, but the Soft White is still giving a perfect loaf every tim! Best Regards, 

hi,emma read your listings with delight,just bought two lots to see how it i manage,any chance of p/p reduction,as i would like to pay asap.goody.(this could be the start of a wonderful friendship)only my joke.also read your great feedback.can't say i bought any thing like this beforeDONUT/DOUGHNUT MAKER MIX 4 MACHINE/HANDMADE/HOME BAKING

Hi Emma,I’ve now made the bread and tasted it. It is the best I’ve ever made.  it seems now my family want me to make the bread full time and no more shop stuff. 

hi emma,you are an angel thanks & happy xmas

Dear Emma: Thank you for your email,I live on a farm here in Canada and am always looking for faster ways to help with my busy days. All my friends are looking forward to seeing your product and if they like it we will be ordering a lot from you. Merry Christmas to you and your family and may God shine his love and light on you.  

Thank you very much for your excellent offer and quick delivery at this time of year.  However, I would like to say a big thank you for the Xmas cardand gift I must say you are probably the best person I have ever dealt with on Ebay and look forward to doing more business with you in the future. I only wish everyone was as good and honest as you. I hope you have a very nice Christmas and a prosperous New Year.Best Wishes.

Emma Thanks for the good service over the last year Wishing you and yours all the very best for Christmas and the New Year

Hello  So impressed with your flour improver, we thought we'd give a couple of our fellow bread making mates some for Chrimbo

Thank you so much for letting me know. Have heard good things about your product and am looking forward to trying it. Hopefully it will stop my bread machine from being so hit and miss. Regards  FARMHOUSE BREAD IMPROVER/DOUGH ENHANCER 4 MACHINE/MAKER 

Hi Emma, Just received Bread Improver, thank you so much.  Hope that you and your family, have a "Great Christmas", I shall obviously be baking some bread hahaha