100% Satisfaction Guaranteed! All “Buy It Now” returns are accepted, no questions asked. Returned items must be delivered to our warehouse within 14 calender days of receipt of your initial payment. The buyer is responsible for ensuring the goods are returned safely, wrapped well and insured in full to cover potential transit damage. Our warehouse is open during normal office hours. We charge 15% re-stocking fee to cover our administrative and packing costs. We don’t refund any delivery charges. In order to avoid disappointment and unnecessary charges, please check the item details carefully before purchasing.