We use use specialist next-day courier services for large items and Royal Mail second class post for small parcel and letter sized items.

For large, couriered items, e.g. larger amplifiers, we ask that the purchaser provides a contact telephone number to enable our courier to schedule a convenient delivery time.

We endeavour to dispatch orders on the working day following receipt of cleared funds into our account.

UK delivery is normally effected some 24 to 48 hours from date of dispatch for couriered items while the timing of delivery of smaller items is in the hands of Royal Mail.

Consumers should only sign unreservedly for couriered deliveries if the packaging is undamaged.

Should damage be found on unpacking a consignment received by mail or courier the consumer should advise Harrier Music Limited within a period of 48 hours with full details of the consignment, invoice record number and the damage thereto.

All packaging and goods should be retained for further inspection.

It is implicit within the contract that the consumer will make every effort to comply with the requirements in making a claim for compensation against the carrier. In cases of compensation against Royal Mail for damage to or loss of goods, while Harrier Music Limited will provide the required documentation to the consumer, the consumer will be required to register the claim for compensation with Royal Mail.

All storage of goods during the claim process will be for the consumer’s account.

Where compensation for damaged supplies is made to Harrier Music Limited by a consumer the compensation will be paid to the consumer after any such compensation has been received by Harrier Guitars from the carrier.

MULTI  ITEM SHIPMENTS -  not applicable for "Trade" purchases

Many of our items are priced with UK delivery included in the purchase price.However, for those items where a delivery charge is shown separately; where a customer has purchased more than one item and wishes to claim a discount for shipment costs of a multi-item shipment such recalculation of costs will be calculated as follows:

The highest standard shipping cost for any of the items purchased within the consignment will be added to, half the standard shipping cost of the second highest shipping cost, one third of the third highest shipping cost, one fourth of the fourth highest shipping cost...etc.

Example: A purchase of three amplifiers of different size. (The prices of shipping costs used below are for example purposes only and do not relate to actual shipping charges).

Highest shipping cost (largest amp.) £11.95. One half of second highest shipping cost (middle sized amp.) £10.00. One third of third highest shipping cost (smallest amp.) £6.00.

Therefore, total shipping cost £18.95, instead of full standard cost of £27.95.

A saving of £9.00

PLEASE NOTE -

1. Whether or not a consumer claims a discount Harrier Music Limited, may at its discression, consolidate orders dispatched to a common address.

2. Any claim for multi shipping discount must be made prior to payment of invoice. 

3. These discounts to not apply to overseas orders or Trade listings that are offered under the "Wholesale" section of eBay.