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Buyers are responsible for any & all customs, brokerage and/or taxes to be paid to the courier or their government. GlowShift is not responsible for these charges and we do not have any further information regarding them. Please contact your local customs office prior to purchasing for more information on any fees you may be assessed.
We ship via First Class Mail International and Priority Mail
International. Shipping insurance is included in the shipping price.
Please note that First Class Mail International does not offer any tracking information. If you wish to track your package, please choose Priority Mail International during the checkout process.
We accept PayPal only.
When paying with PayPal:
Please use the checkout link that will be sent to your e-mail address shortly after your purchase. Payments must be sent within 7 days to complete the transaction.
Returns:
- The 12 month limited warranty will cover the gauge, sensor, and the L.E.D.s. The warranty does not cover physical damage.
- You must call or email us to inform us of any issues with-in 14 days of delivery of your merchandise.
- After 14 days of delivery, all sales are final.
- If exchanging or returning: products, they must be returned in the NEW condition with the original boxes, all original materials, and instructions manuals.
- Products returned damaged or in unacceptable condition will be returned to the customer without exchange.
- Products that are suspected to be defective must be returned to our office for testing before a replacement or refund will be issued. Buyers are responsible for shipping fees to have the product sent back here for testing. If the product is found to be defective, a shipping credit will be refunded and a replacement or refund will be sent at our expense.
- If the product has been found to not be defective, the buyer will receive no shipping credit and they will be responsible for reshipment fees.
- An RMA # is required for ANY shipment back to us. Packages with no RMA will NOT be held for any reason. Please contact our
Customer Support department for an RMA # prior to shipping your item back to us.
- If you received the wrong merchandise, please call or e-mail us within 14 days and we will issue
you an RMA #. We will then ship the correct merchandise out when the wrong
products have been received back at our location and credit you for your postage
fees associated with returning the item back to us.
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