About Us: Fight Stuff are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link below.
Our Contact details:
Fight Stuff
23 Wadsworth Park, Workington, CA14 4SR United Kingdom
Phone: 0800 043 8674 (UK) or +44 800 043 8674 (Outside UK and Toll Free)
Email: customerservices@fightstuff.co.uk
Making A Purchase: Making a purchase could not be easier. Just browse our store or listings, and click on the Buy Now button. eBay will then guide you through the rest of the transaction. If you are having problems please just contact our customer services department and they will be able to assist you.
We accept credit card payment via Pay Pal. We prefer to ship to addresses that have been verified by PayPal. This is not only for your protection but for ours as well.
Shipping And Handling We ship all orders by registered mail. Upmost care is taken during shipping to ensure that your package arrives damage free.
Delivery Schedule Your order will usually reach you within 5 working days.
Back Orders If your item is not in stock, we will place it on back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0800 043 8674 (UK) or +44 800 043 8674 (Outside UK and Toll Free) or write to us at Fight Stuff, 23 Wadsworth Park, Workington, CA14 4SR United Kingdom
Privacy Policy Fight Stuff do not disclose buyers' information to third parties.
Returns Policy
It is important to us that you are satisfied with your purchase. If you are having problems with our products, we encourage you to contact us. We take pride in the products we sell, and we want you to be happy with them. If the buyer has questions, please ask -- were always happy to help!
Fight Stuff UK products carry a 14-days same product exchange policy for defective products. Unopened Fight Stuff UK packages [the package that the product is shipped in] may be returned with no restocking fee within 5 working days of receipt. Buyers are to contact our returns department to request an authorization number [RMA]. All other sales are final.
No product returns or exchanges will be accepted without a Fight Stuff issued authorization number [RMA] -- shipments without an authorization number printed clearly on the address label will be refused. Buyers are to ship their product via a method that provides a tracking number and a signature upon delivery. If a Fight Stuff representative does not sign accepting receipt of a package, Fight Stuff accepts no liability for a buyers package or any lost product. If a buyer sends a purchased product to Fight Stuff without following these guidelines, Fight Stuff retains the sole right to refuse delivery of such return or deny credit. With the exception of the defective unit exchange and unopened package [within 5 days] return policies stated above, all sales are final.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Cancellations
Orders may be cancelled in whole or in part at our discretion, taking into account the status of your order at the time you request cancellation. If your order has shipped, you will be required to reimburse us for shipping and other expenses.
As soon as you place your order, we begin processing your order. Most items ship within 5 business days. Once the product has been shipped and you wish to cancel while it is in transit to your town you will be responsible for shipping charges back to the warehouse as well as to your town or city. In addition a charge of 1/3 of the total invoice of the retail amount will be charged for a re-stocking fee.
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