About Fatgrafix
Fatgrafix is a small company who's aim is to bring you a personal quality service
and top quality products.
All the decals and new items we offer for sale on Ebay and quality items and fully
guaranteed.
We specialise in small quantities and one off orders without setup fees.
Tel: 01454 857328
Fax: 0870 838 1061
Email: info@fatgrafix.com
Fatgrafix is a trading name of Demonscream Limited.
Registered address 36 Bourton Avenue, Bristol, BS34 6EA
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Decal Shipping Info
Shipping for our decal range is specified in each auction and
includes our own full insurance.
Shipping on additional numbers of the same decal is free. You only pay postage once.
If you order multiple different decals, you still only pay one shipping charge.
You must request an invoice to receive this discount, it is not automatic.
Other Item Shipping Info
Shipping for all other items is as specified in the individual
auctions
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Your Guarantee
All the new items we sell are protected by the Fatgrafix Guarantee.
If you are not satisfied in any way with the goods you recieve you may return them
to us, in an unused condition, and we will refund your purchase price in full.
Shipping charges may be refunded at out discression.
You must contact us first before returning any goods.
This guarantee applies to new items only. Pre owned auction items are not covered
and any guarantee offered will be detailed in the auction.
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Accepted Payment Methods
Our preferred method of payment is PayPal (paypal@fatgrafix.com).
Items will be dispatched immediately.
Payment by cheque or Paypal eCheque will require 6 working days clearance from receipt
before goods are dispatched.
We also accept Postal Orders and Cash. Items will be disatched immediately.
We do not recommend sending cash through the post.
Collection is by appointment only.
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Terms & Conditions
PLEASE READ THESE TERMS OF SALE
CAREFULLY BEFORE PLACING YOUR ORDER AND RETAIN A COPY OF THESE TERMS AND YOUR ORDER
FOR FUTURE REFERENCE
1. Format of the Contract
1.1 These terms of sale apply to all goods supplied by Demonscream Limited trading
as Fatgrafix , (the "Supplier").
1.2 No contract exists between you and the Supplier for the sale of any goods until
the Supplier has received and accepted your order.
1.3 An acceptance of your offer to buy the goods will be sent shortly after your
order. However, we do have the right to terminate the contract in the event that
the goods are unavailable, mis-priced or cleared funds are not received.
1.4 The contract is subject to your right of cancellation (see below).
1.5 The Supplier may change these terms of sale without notice to you in relation
to future sales.
2. Description and price of the goods
2.1 The description and price of the goods you order will be as shown on the Supplier?s
ebay website at the time you place your order.
2.2 The goods are subject to availability. If on receipt of your order the goods
you have ordered are not available in stock we will not accept your order. If after
acceptance of your order the Supplier discovers within [14 days] of our acceptance
of your order that the goods are unavailable we may terminate the contract and refund
or re-credit you for any sum that has been paid by you or debited from your credit
card for the goods.
2.3 Every effort is made to ensure that prices shown on the Supplier?s website are
accurate at the time you place your order. If an error is found within 14 days of
accepting your order, the Supplier will inform you as soon as possible and offer
you the option of reconfirming your order at the correct price, or cancelling your
order. If the Supplier does not receive an order confirmation within 14 days of
informing you of the error, the order will be cancelled automatically. If you cancel
the order, or if the order is cancelled automatically due to the expiry of the 14
day period, the Supplier will refund or re-credit you for any sum that has been
paid by you or debited from your credit card for the goods.
2.4 In addition to the price, you may be required to pay a delivery charge for the
goods.
3. Payment
3.1 Payment for the goods and delivery charges can be made by any method shown on
the Supplier?s website at the time you place your order. Payment shall be due before
the delivery date and time for payment shall be a fundamental term of this agreement,
breach of which shall entitle the Supplier to terminate the contract immediately.
3.2 There will be no delivery until cleared funds are received.
3.3 Payments shall be made by you without any deduction whatsoever unless you have
a valid court order requiring an amount equal to such deduction to be paid by the
Supplier to you.
4. Delivery
4.1 The goods you order will be delivered to the address you give when you place
your order, except that some deliveries are not made outside the United Kingdom.
4.2 Where possible, orders placed before 10.00 pm on a working day will be processed
the next working day. (A working day is any day other than weekends and bank or
other public holidays.)
4.3 If you deliberately fail to take delivery of the goods (otherwise than by reason
of circumstances under control of the Supplier) then without prejudice to any other
right or remedy available to the Supplier , the Supplier may:
4.3.1 store the goods until actual delivery and charge you for reasonable costs
(including insurance) of storage; or
4.3.2 sell the goods at the best readily obtainable price and (after deducting all
reasonable storage and selling expenses) account to you for any excess over the
price you agreed to pay for the goods or charge you for any shortfall below the
price you agreed to pay for the goods.
4.4 If you fail to take delivery because you have cancelled your contract under
the Distance Selling Regulations the Supplier shall refund or re-credit you within
30 days for any sum that has been paid by you or debited from your credit card for
the goods. On exercising your right to cancel you shall be required to return the
goods to the Supplier. Should you fail to return the goods, the Supplier reserves
the right to deduct any direct costs incurred by the Supplier in retrieving the
goods as a result of such failure.
4.5 Every effort will be made to deliver the goods as soon as possible after your
order has been accepted. However, the Supplier will not be liable for any loss or
damage suffered by you through reasonable or unavoidable delay in delivery. In this
case, the Supplier will inform you as soon as possible.
4.6 Upon receipt of your order you may be asked to sign for the goods received in
good condition. If this is the case, and the package does not appear to be in good
condition then please refuse the delivery. If you are unable to check the contents
of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED".
Failure to do so may affect any warranty claims that you make thereafter.
5 Risk/Title
5.1 The goods are at your risk from the time of delivery.
5.2 Ownership of the goods shall not pass to you until the Supplier has received
in full (in cash or cleared funds) all sums due to it in respect of:
5.2.1 the goods, and
5.2.2 all other sums which are or which become due to the Supplier from you on any
account.
5.3 The Supplier shall be entitled to recover payment for the goods even though
ownership of any of the goods has not passed from the Supplier.
6. Warranty
6.1 All goods supplied by the Supplier are warranted free from defects for 12 months
from the date of supply (unless otherwise stated). This warranty does not affect
your statutory rights as a consumer.
6.2 This warranty does not apply to any defect in the goods arising from fair wear
and tear, wilful damage, accident, negligence by you or any third party, use otherwise
than as recommended by the Supplier, failure to follow the Supplier?s instructions,
or any alteration or repair carried out without the Supplier?s approval.
6.3 If the goods supplied to you are damaged on delivery, you should notify the
Supplier in writing via E-mail within 7 working days.
6.4 If the goods supplied to you develop a defect while under warranty or you have
any other complaint about the goods, you should notify the Supplier in writing via
E-mail, as soon as possible, but in any event within 14 days of the date you discovered
or ought to have discovered the , defect or complaint.
7. Your right of cancellation
7.1 You have the right to cancel the contract at any time up to 7 working days after
you receive the goods (see below). Please note that this policy has some limitations.
If this right is exercised you the goods must be restored to the supplier in the
same condition they were received.For further details see 'Your Guarantee' above.
7.2 To exercise your right of cancellation, you must give written notice to the
Supplier by , post or E-mail , giving details of the goods ordered and (where appropriate)
their delivery. Notification by phone is not sufficient.
7.3 Except in the case of faulty or misdescribed goods, if you exercise your right
of cancellation after the goods have been delivered to you, you will be responsible
for returning the goods to the Supplier at your own cost. The goods must be returned
to the address shown on your invoice. You must take reasonable care to ensure the
goods are not damaged in the meantime or in transit. In the case of faulty or misdescribed
goods we shall, after receiving notification in accordance with clause 6.3 or 6.4,
ask you to return the goods yourself and possibly refund you the reasonable postage
costs.
7.4 Once you have notified the Supplier that you are cancelling the contract, the
Supplier will refund or re-credit you within 30 days for any sum that has been paid
by you or debited from your credit card for the goods.
7.5 Except in the case of faulty or misdescribed goods, if you do not return the
goods as required, the Supplier may charge you a sum not exceeding the direct costs
of recovering the goods.
7.6 You do not have the right to cancel the contract if the order is for computer
software which has been unsealed by you, or for consumable goods which, by their
nature, cannot be returned, save where a fault is discovered which could not have
been discovered otherwise than by unsealing the goods.
8. Limitation of Liability
8.1 Subject to 8.2 below, if you are a consumer the Supplier shall not be liable
to you for any loss or damage in circumstances where:
8.1.1 there is no breach of a legal duty owed to you by the Supplier or by its employees
or agents;
8.1.2 such loss or damage is not a reasonably foreseeable result of any such breach;
8.1.3 any increase in loss or damage resulting from breach by you of any term of
this contract.
8.2 Nothing in these conditions excludes or limits the liability of the Supplier
for death or personal injury caused by the Supplier?s negligence or fraudulent misrepresentation.
9. Data Protection
The Supplier will take all reasonable precautions to keep the details of your order
and payment secure but unless the Supplier is negligent, the Supplier will not be
liable for unauthorised access to information supplied by you.
10. Images
Product images are for illustrative purposes only and may differ from the actual
product.
These terms of sale and the supply of the goods will be subject to English law and
the English courts will have jurisdiction in respect of any dispute arising from
the contract, save that consumers resident in Scotland shall have the right to insist
upon these terms being construed in accordance with the laws of Scotland and to
submit to the jurisdiction of Scottish courts.
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