Any questions please contact me, all emails should be answered within 24hrs. Please email me via the email a seller link. Further contact information is as follows : Fantastic Jems c/o Mrs Helen English 1 Fairfield Street Lostock Hall Preston Lancs PR5 5HX All payments to be made with 7 days of purchase. Thankyou.

100% customer satisfaction is our number one aim so please contact us if a problem arises before leaving feedback.

I despatch everyday including Saturday. All my items are sent out Royal Mail 1st class post unless otherwise stated or agreed.

I promise to always retain proof of postage for all parcels sent.

I will however not be held responsible for parcels going missing in transit.

If you do not receive your parcel, please contact me and i will endeavour to assist in all possible enquiries.

If you are not completely satisfied with your purchase, please return it within 7 days of receipt in the original packaging, unused, complete with original tags still attached.

Buyer is to pay return postage and obtain proof of postage from the post office. Refund will be given for the purchase price only. Postage costs are not refundable.

Thankyou and Kindest Regards

xx Helen xx