IMPORTANT NOTES AND WARNING: 1. FRAGILE ITEMS - The Insurance Terms & Conditions of the Delivery Agent state that glass, china, ceramics, wax products and fragile items are not covered by Transit Liability Insurance for damage or breakage caused during Transit. These items are sent at buyers own risk. However the same items are covered in the event of LOSS or PILFERAGE. 2. GOODS ALLEGEDLY DAMAGED/PILFERED DURING TRANSIT - The Delivery Agent will NOT accept insurance claims for goods allegedly Damaged in Transit where the recipient has given a 'CLEAN' signature on the driver's delivery sheet at the time of delivery. Once you sign the Delivery Sheet, you are accepting ownership of the goods, responsibility and care of the goods becomes yours. PLEASE CHECK THE PACKAGING FOR SIGNS OF DAMAGE BEFORE SIGNING - We can not stress or emphasize this enough. The Driver should not have to wait long whilst you do this. If you are not happy with the condition of the delivery because the box is seriously damaged simply REFUSE to accept delivery. You MUST write on the driver's delivery sheet what the problem is, ie:- damaged goods, packaging dented/split, packaging looks tampered with, suspicious marks, or basically anything but DO NOT sign for the goods if you are not happy. In our experience, notification of damage of ANY sort after a recipient signs for Goods Received In Good Condition results in the Delivery Agent refuting Liability. You will then be left with these goods as liability for damage can not be proven against the Delivery Agent. CHECK THE CONDITION OF THE PACKAGING BEFORE SIGNING - YOU HAVE BEEN INFORMED!