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Returns & Refunds

We are confident that you will be delighted with your purchase, however to ensure that you are completely satisfied Etiko Fair Trade offers a 'no quibbles' returns policy.

If you are unsatisfied with your purchase for any reason then you can return your goods to us, within 14 days of receipt, for a refund or replacement.

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General Interest
Christmas Returns

Buy your presents with confidence from Etiko Fair Trade this Christmas.

During December we are extending the Etiko Fair Trade 14-day 'no quibbles' returns period until the 1st January 2010.

If your purchase isn't the perfect Christmas present for your loved one then let us know before the 1st January, and you can return it and exchange it for something more suitable (please click the 'Buyer Information' link for full details of our returns policy).

Last Posting Dates
Please note that Royal Mail's last posting dates for Christmas deliveries are:

UK - 1st Class:               21st December
UK - Special Delivery:   23rd December

Europe, US & Canada:  Sorry - too late

PayPal payments should be made before 10am on the last posting date. UK cheque and Postal Order payments should be received by 11th Dec at the latest.

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