Return and Refund
We provide 7 days return policy for product sold. If you are not satisfied with your item for any reasons, full refund of the purchase (excluding the shipping expenses) can be applicable under the following circumstances:
Goods must be in good condition with all original accessories & packing. Any missing parts, damaged items or inappropriate information will result to a rejection on the returned item.
In case of defectives found, only factory defects are accepted as the reason of return.
No refund is given if defect(s) is (are) caused by misuse of buyers. Our customer service officers will contact you for further arrangement upon your request.
All shipping cost as a result of the return is paid by the buyer.
Item returned must be received within 7 days after the receipt of the goods by buyer. No refund and replacement is issued after this period.
Payment will be refunded as original currency only. We will not responsible for any loss due to exchange rate difference in the refund process.
Refunds will NOT include shipping and handling fees to and from its original destination. The refund will also deduct any additional expenses, such as ebay listing fees.
In a case of return, please ensure to include all its original contents. Any missing contents may result in rejection of the refund. Please also ensure that the return package is securely packed, and apply waterproof packing instruments wherever necessary.
Ensure to include a note in regards of the return (whether it’s an exchange or a refund; in a case of an exchange, please let us know the reason so that we can serve you better), along with an authorize signature and/ or number (if applicable), your address and phone number, and an appropriate follow up will be provided upon reception of the return merchandise.
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