Druidskeep Pagan and Herbal Supply
Druidskeep Pagan and Herbal Supply
Maintained by:
lord-darius ( 8158)
Serving the Pagan & Wiccan community for over 25 years supplying Hand Blended Ritual Incenses, Pure Essential Oils, Culinary & Medicinal Herbs, Pagan & Celtic Sterling Silver Jewellery, Amulets & Talismans, Pagan Posters, Crystal Balls, Ritual Supplies & much more.. We welcome you to our store
Conditions of Sale
FAQ
Essential Oil Safety
About the seller

Specialists in Metaphysical, Herbal & Aromatherapy Products @ low, low Prices

 

 

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Postage & Payment
Buyer pays for all postage costs. Discounts are available for multiple purchases if paid as a combined invoice. See item description for complete payment and shipping information. Buyers outside the United Kingdom please note we only accept Paypal. We cannot accept checks (cheques) or money orders from buyers outside of the United Kingdom of Great Britain.
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Pagan Jewellery
General Interest
Herbal
Aromatherapy
Pagan / Wicca
  
Specialisation
Wicca/Pagan Ritual Items, Chalices, Altar items, Statues, Sterling Silver Jewellery, Pure Essential Oils, Organic & Wildcrafted Herbs, Ritual Incense, Magickal Oils, Aromatherapy & Massage products, Crystal Balls, Celtic Pewter and High Quality gifts.
Payment methods  

Pay Pal 
Postal Order (United Kingdom only), Personal Cheque (United Kingdom only).

We also accept payment by Credit/Debit Card over the telephone from bidders within the United Kingdom for purchases over £25.00

ALL INTERNATIONAL BIDDERS OUTSIDE THE UNITED KINGOM OF GREAT BRITAIN MUST MAKE PAYMENT THROUGH PAYPAL.

Shop ship-to locations  

WorldWide

Herbs (except resins & gums) are not available to the USA, Australia and Canada due to customs restrictions)

We post worldwide but please bear in mind in some instances for example Crystal Balls etc this can prove expensive, please enquire before bidding or read shipping details in item description. The buyer is responsible for customs & excise charges and it is the customers responsibility to check that items purchased are not restricted in their country, as we will not accept any liability if the item(s) are siezed at customs and no refund will be given.

Shipping & Handling  

Buyer Pays all Shipping & Handling Charges.

Proof of Posting & Tracking information will only be issued when Recorded Delivery, International Signed For, Airsure, Parcelforce or similar trackable shipping is requested. We advise all our customers to request and pay for a trackable method.

Shipping discounts are available on combined purchases were available. If you purchase multiple items shipping discounts are only available if paid for as a combined invoice not seperately.

We endeavour to dispatch all orders within 3 to 5 working days (excluding weekends & holidays). Unfortunately we cannot guarantee this timescale and in busy periods this may be slightly longer but we will try our very best for you.

 

Orders are dispatched on Tuesday's and Thurdsay of each week.

All inland orders are sent using standard 2nd Class posting except Recorded Delivery which is sent using 1st Class Recorded Signed For posting. If you require your order urgently we recommend 1st class Recorded Signed For as we will give priority.

All overseas orders are sent using standard airmail which is not trackable. If you require a trackable method International Signed For or Airsure (if available to your country) must be requested at time of sending payment. We cannot be held liable for missing items outside the United Kingdom unless paid and sent by a trackable format.

 

Customer service Cancellation & return policy  

As a consumer you have the right to a seven day "cooling off" period during which time you have a right to cancel.

 

Full refunds (with the exception of cancellation) will only be made if items are proven to be faulty, in breach of the Trade Descriptions act 1968 or the Sale of Goods Act 1979.

 

To qualify for full refund we must be informed of return of all items within seven days of receipt of goods unopened and unused in its original packaging in mint condition.

 

 All items must be returned at the purchaser’s own expense using a trackable method.

 

Please email prior to making a return for further information, as you will require a returns number. Any return made without this number will not be accepted. 

 

We comply to the Distant selling Act 2000.

Before returning Items please email us for a Return Number. We will not accept a returned Item without a return number.

Damaged in Transit

You must notify us within 24 hours of receipt of your goods for any claims of damaged items. If your item has been damaged in transit, either in a small package or large boxed package, you must keep ALL packaging and the item for inspection by a royal mail or parcel force inspection officer, until your claim is completed.

Failure to do so will invalidate your claim and no compensation will be paid.

 

In the case of non delivery 15 working days must have elapsed from the date of dispatch for packages delivered within the United Kingdom and 42 working days outside the United Kingdom before a claim can be made to allow for potential delays within the postal system. This rule is set down by Royal Mail, whereby a claim will be made with Royal Mail and an investigation carried out by them.

 

At this point you will be given the choice of having a refund upon completion of the investigation (approx 14 working days) or a replacement sent.

 

If you chose a refund for money paid and cancellation of the transaction you agree to confirm to an ebay mutual cancellation upon receipt of your refund. If you chose a replacement this will be dispatched within 3 working days as is our usual processing time.

 

Additional Shop Information
We offer the highest quality products, and are always on hand for advice and if we cant advise directly will do our utmost to find a source for you. We make prompt delivery on all items. If you are looking for a particular item and cannot find it in our ebay shop please email us as we have many items not listed on ebay and still may be able to help.

Registered Business Address for Correspondence.

Abbey Botanicals, 1 September Cottages, Mythe Road, Tewkesbury, Gloucestershire, GL20 6EB

 

 

 



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