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Payment
-
We accept
Paypal, Credit
Cards, Money
Order, Cashiers
Cheques, Wire
Transfer
-
Please contact
us within 3 days
of winning an
auction/purchasing
an item and
payment has to
be received
within 7 days
from the time
the item is
purchased.
Shipping
-
Orders will be
shipped once
payment is
cleared, prior
to payment
clearance no
item can be
shipped for
obvious reasons.
If you need the
item urgently
then may we
advice Paypal.
-
Shipments will
ONLY be made to
confirmed
shipping
addresses.
-
For UK
deliveries Buyer
will pay £6.75
for insured next
day delivery and
for
International
deliveries Buyer
will pay £11.50.
Returns
Diamonds Outlet is
dedicated to
delighting you with
your jewellery
purchase and our
services. If for any
reason you aren't
satisfied, you can
return any item in
its original
condition for a
refund or exchange
with in 7 days of
delivery. If you
have any questions
about our return
procedure, please
don't hesitate to
contact us. We
charge 20%
restocking fees.
Please remember that
shipping charges are
not refundable
unless you receive a
damaged or incorrect
item.
Returns and
exchanges can be
made within these
guidelines : Once
your items are
received, they will
then be reviewed by
our Quality Control
department. You will
receive e-mail
notification
regarding your
return or exchange
within seven
business days.
Any unauthorized,
improperly packaged,
or non-insured
packages will be
returned to sender.
Items that show
signs of wear or
have been resized,
engraved, altered,
or damaged in any
way cannot be
accepted for return.
Health & Safety
Health and Safety
Regulations state
strictly that all
pierced jewellery
cannot be returned
unless proven
faulty, damaged or
lost whilst in
delivery.
Unfortunately
therefore, due to
health and safety
reasons, WE CANNOT
ACCEPT RETURNS OF
ANY PIERCED EARRINGS
unless they have
been damaged in
transit. We
encourage all
customers to inspect
their packages for
damage upon delivery
before signing for
receipt. If damage
is not verified upon
receipt,
unfortunately we are
unable to accept the
item as damaged
during transit
Privacy Policy
-
Information
Collection and Use
Diamonds Outlet is
the sole owner of
the information
collected on this
site along with ebay.
We will not sell,
share, or rent this
information to
others in ways
different from what
is disclosed in this
statement.
Changes to This
Policy
We reserve the right
to change our
privacy policy and
any of our policies
or procedures
concerning the
treatment of
information
collected t without
prior notice. You
can determine when
this privacy policy
was last revised by
contacting us. Any
changes to our
privacy policy will
become effective
upon posting of the
revised policy on
the Internet,
accessible through
the site. Use of the
site following such
changes constitutes
your acceptance of
the revised policy
then in effect. We
encourage you to
periodically review
our privacy policy
to ensure
familiarity with our
most current
version.
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