Prefered payment is by paypal. Tiaras and higher value items will be sent 1st class recorded other items are sent standard 1st class, all within 5 days of payment, Time scale is due to items being handmade. Tiaras are tissue wrapped and gift boxed. Smaller items are either sent in gift boxes or bags ideal for gifts! Refund Policy If In the unlightly event of an item being unsuitable please contact me before returning items as made to order items are not always refundable and are covered under the consumer protection (distance selling) act 2000. Please not If an item is refunded I do not refund the postage costs as well!