If you are not completely satisfied with your goods you can return it within 7 days of receipt, provided it is returned in new, unused condition in original packaging and with all original tags/labels etc intact you will receive a refund of the purchase price minus any p+p costs. Please notify us of your intention to return within 7 days of receipt.

Return postage is at buyers own cost and we would recommend you return by recorded means for your own security.

If in the unlikely event that you receive your goods damaged or a fault is detected please return for a replacement. We kindly request that you notify us of the fault/damage and your intention to return within 7 days of receipt.

Please make payment within 5 days of purchase. If you would like to pay by bank transfer please let us know. If paying by cheque please allow 10 working days to clear. International buyers: payment by Paypal only please. Please note that e-cheques can take up to 14 days in some cases to clear.

The cost of postage & packaging is to cover not just the cost of the stamp but also the cost of packaging materials; envelopes, boxes, bubble wrap, labels etc which we have to pay for.

We never skimp on packaging materials and everything is sent in padded envelopes or well padded bags/boxes etc for larger items.

Items purchased and paid for before 2.30pm Mon-Fri are dispatched within 48 hrs. We post Mon, Wed & Fri with the exception of bank holidays.

Please take advantage of discounted postage on multiple purchases. We always offer combined postage discount when buying more than one item if bought and paid for together, so please request a revised invoice when you're ready to pay.