Shipping Information
About Us
Dauwalders is located in Salisbury, Wiltshire and has been trading both in retail and wholesale stamps since 1958. Our specialty is stamps of Great Britain and we also carry large stocks of stamps from the Commonwealth and other countries.
We stock a large number of catalogues, albums and accessories for the dedicated philatelist and also cater for coin and postcard collectors.
Shipping Policies and Charges
We aim to dispatch all orders as quickly as possible from our premises in Salisbury. We use Parcel Force for all UK and overseas deliveries and try to process orders within two working days, aiming to have them delivered to our UK customers within ten working days. Overseas customers should allow more time for delivery. Unfortunately we cannot guarantee delivery times and delays may occur during especially busy periods.
Orders for catalogues, albums and accessories to mainland UK addresses are subject to a ₤4.50 shipping charge. This is a one-off charge and remains the same regardless of how many items are purchased (so it pays to stock up!). If an order consists only of mounts a ₤1.50 shipping charge applies.
Overseas and some U.K buyers
Because the shape, size and weight of our products vary, shipping costs to overseas countries, UK Highlands and Islands, Isle of Man and Northern Ireland can also vary. If you live overseas, in the UK Highlands and Islands, Isle of Man, or in Northern Ireland, please email ebay@worldstamps.co.uk for a shipping quote before making a purchase.Shipping costs can vary massively depending on the country in question as well as the weight and size of the package.
Order Progress & Inquiries
If you wish to track your order please contact us on ebay@worldstamps.co.uk . Our staff are able to answer your queries from Monday to Friday.
Stock issues and listing errors
Because we sell our products through a number of channels, there may be occasions when we temporarily run out of stock of certain items at short notice. We do everything we can to avoid this happening but on the rare occasion that it does, customers are offered the choice of either a full refund or they can wait for more stock to arrive.
We list a large number of items on eBay using the Turbo Lister bulk listing tool. Because of this high volume of activity mistakes can occasionally happen with items listed in error. Should this happen, customers are issued with a full and quick refund.
Contact Information
Dauwalders
42 Fisherton Street
Salisbury
Wiltshire
SP2 7RB
Tel: 01722 412100
ebay@worldstamps.co.uk (Monday to Friday, 09:00 - 17:30)
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