 |
| Q:Is the item original / genuine? |
|
| A:We beleive all our items are genuine unless stated otherwise in the description. Graham, our buyer has over 40 years of experience in the field. However as there are always differences of opinion we always offer a full refund including all postage costs if you are not 100% satisfied with the item. |
| Q:What payment methods do you accept? / Who do I make payment out to? |
|
| A:We accept payment by Paypal, UK postal order, Sterling cheque and cash (any currency). Please make cheques and postal orders out to Cultman Collectables.
Please include a copy of your invoice or a brief note so we can identify your order. |
| Q:Do you combine shipping costs for multiple purchases? |
|
| A:We offer combined postage costs on all multiple purchases. We will update your invoice ASAP as new items are added. Please wait until you have finished buying before paying. It is fine to delay payment if you are waiting for other auctions to end. |
| Q:Can I return my item? |
|
| A:We offer a full refund on all items if the buyer is not completely satisfied. This includes all postage costs unless the return is due to a "change of mind". Please return your item to,
Cultman Collectables
126 Hallcroft Road
Retford
Nottinghamshire
DN22 7RB
U.K. |
| Q:Where should I send postal payments? |
|
| A:Please post to,
Cultman Collectables
126 Hallcroft Road
Retford
Nottinghamshire
DN22 7RB
U.K.
Please include a copy of your invoice or a brief note so we can identify your order. |
| Q:Do you ship internationally? |
|
| A:We post worldwide whenever possible. Occasionally some items we sell are too heavy and it is therefore not cost effective to send them abroad. In this case we will still provide a quote on request if the buyer wants to pay the delivery costs. |
| Q:When can I expect my order to arrive? |
|
| A:We aim to post all orders within 3 working days of payment clearing after this Royal Mail delivery times apply (see different postage options for Royal Mail times). |
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