 |
| Q:Do you offer combined postage? |
|
| A:Yes!
When you have made your purchases, eBay will combine the items for you. You pay the highest postage charge for the first item, and the additional charge for each item thereafter. You can view the additional charges in the postage details on each listing. |
| Q:What is your return policy? |
|
| A:If you are unhappy with your purchase you can return it anytime for a refund (excluding all postage charges). Return postage is at the cost of the buyer. Please note; items must be in the original condition with any protective cover intact, we cannot refund for custom orders. |
| Q:What if my parcel arrives damaged? |
|
| A:Really? with all that Bubble wrap! In the event of the "post person" having a bad day, please contact us immediately so we can rectify the situation. Check items before signing for them (if a signature is required) |
| Q:What payment methods do you accept? |
|
| A:PayPal, Cheque - payable to CPS, Postal Order, Credit/Debit card (including Solo).
For credit card payment call: 01246 270992 Mon-Fri 9-4:30pm |
| Q:Do you ship internationally? |
|
| A:No, UK Only. There may be an extra charge for Ireland and the Higlands and Islands, please get in touch before purchasing. |
| Q:When can I expect my order to arrive? |
|
| A:Orders are usually processed within 1 working day, and up to 2 working days. Delivery times vary, smaller orders usually arrive within 2 days of purchase. Larger orders are usually sent by next day courier and require a signature. |
| Q:Do you sell off-cuts? |
|
| A:Yes.
Any off-cuts we have will be listed in ebay auctions - see our 'Auction/Off-Cut' category in our ebay shop. |
| Q:Do you offer a cutting service? |
|
| A:Our cutting service is presently unavailable on eBay purchases. |
| Q:Can I collect my order? |
|
| A:Yes, anytime between 9-4pm Mon-Fri. Appointment only - please contact us beforehand. |
| Q:What is the longest length you supply? |
|
| A:2mtr (2000mm). Longer lengths are possible but may require a production run. |
| Q:What is the largest diameter you supply? |
|
| A:Presently the largest diameter we stock is 230mm (approx 9"/23cm). Contact us for larger diameters. |
| Q:Are your products food safe? |
|
| A:Yes. |
| Q:Do you supply end caps/discs? |
|
| A:Yes, we do supply End Discs. We presently do not supply End Caps.
Contact us for a quote. |
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