Goods Arrived
Damaged ?
Whilst we take
every care to avoid your item arriving damaged, sometimes our carriers are not
as careful as we would like.
If your item has
arrived damaged please contact us and we will arrange for the item to be
returned. When you send the item back to us we will refund your return postage
costs and replace the item on a like for like basis.
Changed Your
Mind ?
Obviously some
times customers will change their mind. So if you have decided you do not want
the item once it has arrived, please complete the return section on eBay and we
will arrange a return. When the item comes back to us we will refund the
original purchase price. We will not refund any postage costs either being
delivered to you or being returned to us.
We always
recommend returning the item to us by recorded delivery or other traceable
method, as we can not be held responsible for items going missing whilst being
returned.
Other Reason ?
All
our images used are either taken of the product itself by us or provided to us
by the manufacturer of the item. If you feel the item is not as described please
contact us we will review the listing and make a decision as to what the
situation is.
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Please note in all circumstances
the item must be returned in exactly the same condition as it was
received. This must include all packaging materials and display cards etc.
All costumes must be returned
fully intact and folded back into the packaging correctly. We will not
accept returns of incomplete items or items missing packaging. |
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