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| Q:What is your return policy? |
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| A:If you are not completely satisfied with your purchase please return within 14 days of receipt and a full refund will be given. |
| Q:Do you combine shipping? |
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| A:Postage is free to UK MAINLAND all other countries please ask for a quote on shipping costs |
| Q:When can I expect my order to arrive? |
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| A:Small orders are posted 2nd class royal mail which usually takes 1-3 working days Large orders are sent by courier which takes 2-3 days |
| Q:Do you ship internationally? |
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| A:Yes but have to charge shipping costs please email for a quote |
| Q:Why have I only received part of my order ? |
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| A:Because of the new posting system it is sometimes cheaper to split an order into 2 or more parcels and although they are sent together they don't always arrive together |
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