We aim to have your item despatched to you within 72 hours of us receiving cleared payment. All items will be sent by Royal Mail 1st Class delivery. We want all of our customers to be happy with their purchases and we do everything we can to ensure your product reaches you quickly and in perfect condition. Please contact us if there are any issues with your purchase. We are always happy to help. All positive feedback is gratefully received!! Returns Policy: Please return within 7 days of purchase. A refund (excluding P&P) will be issued when the item is received. We recommend using recorded delivery as we will not be accountable for items lost in the post.