Find everything you need to know about our delivery and returns.

If you cannot find what you are looking for, please contact us directly:

Send us a message via the eBay ‘Ask seller a question’
Email us at: ebay.enquiries@bplshoes.co.uk
Call us on: 01274 893318

Delivery Costs

• Our Standard delivery service is FREE for delivery within 7 working days of despatch (Mainland UK only).
• Our Premium delivery service is £5.50 for delivery within 3 working days of despatch (Mainland UK only).
• Postage to Offshore UK and Northern Ireland is FREE and delivery is expected within 7 working days of despatch.
• Postage to the Republic of Ireland is FREE and delivery is expected within 10 working days of despatch. /li>

Parcels delivered to the United Kingdom and the Republic of Ireland are sent via the courier HDNL. HDNL will make at least two attempts to deliver (A card should be left to state attempted delivery with you), if the delivery cannot be made the parcel will be returned back to ourselves and not left at your local depot for collection as would happen with Royal Mail deliveries. It is therefore very important that you provide a shipping address where you will be able to take receipt of the parcel or have somebody to take receipt of the parcel for you. We have no problem delivering to works addresses.

Delivery Timings

As soon as you have completed checkout and your payment has been cleared, we will despatch your item/s to you. All of our items are available for delivery to Mainland UK, Offshore UK, Northern Ireland &The Republic of Ireland.

• Our Standard delivery service is delivered within 7 working days of despatch (Mainland UK only).
• Our Premium delivery service is delivered within 3 working days of despatch (Mainland UK only).
• Postage to Offshore UK and Northern Ireland is expected to be delivered within 7 working days of despatch.
• Postage to the Republic of Ireland is expected to be delivered within 10 working days of despatch.

Order Dispatch Times

As soon as your order has been despatched, we’ll send you an email to let you know. Some email accounts will ‘Junk’ any emails that are sent from addresses that are not recognised, so make sure you add darren.beardsworth@bplshoes.co.uk & ebay.enquiries@bplshoes.co.uk to your address book so that we can get in touch with you!

Our Returns Policy

If the shoe fits....wear it and be proud. If not (or you simply do not like it) send it back to us. Please return the same, unworn product to us within 30 days of delivery and we will refund the cost of the goods.

Please post the goods, in the original packaging to:
eBay Returns
Stylo House
Harrogate Road
Bradford
West Yorkshire
BD10 0NW.

You are responsible for the postage costs, but if the product is faulty then we will refund the cost of postage.