Your purchase will usually be despatched within 24 hours of cleared payment (Mondays to Friday), so you should receive your item within 7 days. (10-15 days for overseas).

We will try to post the same working day for items purchased and paid for by 1pm but this is not guaranteed.

When there is a postal strike, we do not post on these days. Items will be posted on the first working day after the postal strike has finished.

If your item is damaged upon receipt, please notify us within 7 days of receipt by email or through the eBay system.

Items are only classed as lost, 15 working days after postage. This is in line with the Royal Mail's Terms & Conditions. Until this period has elapsed, we cannot replace lost items.