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| Q:What is your return policy? |
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| A:If the item you have bought is faulty, we will offer an exchange within 7 days. The buyer is resonsible for returning the item to us. |
| Q:Do you combine shipping? |
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| A:Yes, we offer a discount on combined postage. |
| Q:When can I expect my order to arrive? |
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| A:We use Royal Mail as our main carrier and 99% of items dispatched to UK Mainland arrive within a couple of days. If you have not received anything after 15 working days, please get in contact with us via email. Please be aware that we are unable to do anything until 15 working days have elapsed which is stipulated on the Royal Mail Website. |
| Q:How much is the Shipping and Handling Charge? |
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| A:The shipping charges are shown in the listing. If your country is not available then we are unable to ship the item to your country. |
| Q:Do you ship internationally? |
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| A:In certain circumstances we will offer internation shipping. Please check the listing for more information. |
| Q:What happens if I don't want the item any more? |
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| A:If you have received the item and decide that you no longer want it, we will offer a refund with a 25% restocking fee providing the item has not been opened and is it its original packing. |
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